Senior Business Development Executive – Commercial & Marine Sectors
TOTALENERGIES MARKETING UAE LLC
مجموع سنوات الخبرة :14 years, 10 أشهر
Role & Responsabilités
• Managing sales & logistics management of lubricants customer portfolio amounting to 1000 T annually across 50+ clients in the marine, and commercial sectors.
• Conducting market demand driver analysis & forecast, exploring supply chain optimizations to streamline client operations
• Generating new business through client prospections, facilitating unique & specialized requirements of individual clients.
• Contracts management, negotiations, proposals, and renewals with existing clients
• Tender management, product pricing & credit reconciliation coordination.
• Conducting lubricant audits and maintenance trainings to optimize lube consumption
• Coordinating joint visits with the technical team to address issues faced by clients .
Where is my truck? & Smart Tank Projects:
• Where is my truck?: Final project deliverables were to enable real time tracking of delivery trucks and communication with clients.
• Played an integral role in geographical data collection of clients sites, existing client IT infrastructure and acting as a mediator to assist initial set up and potential bug fixes
• Smart Tanks: Final project deliverables included enabling real-time monitoring of stock levels in bulk storage tanks, notifying respective stakeholders of diminishing stock levels and enabling auto-ordering to maintain minimum stock levels.
• Played an instrumental role in identifying potential & willing clients, acquiring HSE approvals, conducting inter-organizational meetings for project implementation.
July 2014- March 2019
March 2013- June 2014
Identifying new customers in different business segments in the market - major construction projects industrial projects.
Coordinate with sales manager to submit proposal.
Make joint customer calls with sales manager and work towards securing the business.
Ensure there is a seamless operation starting from identifying the customer needs to final delivery of the product.
Build relationship at all levels within the customer business to give a feel of partnership relationship.
To work towards a preferred brand position within the industry.
To work in securing new small business by doing regular visits in the market.
Manage a business volume depending on the experience on the job.
Provide updates on the competitor activities on a regular basis to the sales manager.
Participate actively in team meetings and propose suitable strategies for increasing market share.
Regularly update the customer data base with new customer prospects .
Report on new customer prospects.
Report on new development in the market in terms of projects in the region as well as new projects secured by existing customers.
Ensure that the credit rating of the customers are in line with the company credit policy.
As part of Sales team, being able to maximize every sales opportunity and build long term business relationship with all our customers. Being responsible to achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies and deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales. Constantly improve and update the knowledge on product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills.
Work as a team with all associates and branch manager to achieve the highest level of customer experience. Meet and greet - acknowledge and greet customers by getting up immediately, provide accurate information and direct the customers to the concerned associate. Fast track usage, escalating the due and overdue tasks to assign it to associates.
Providing help and customized financing solutions that allow clients to broaden their portfolios through backed financial scale-up
Major in Finance. Minor in Management.