IT System Administrator / Senior PHP Web Developer
Teleperformance Egypt
Total years of experience :11 years, 2 Months
managing the server infrastructure and the active directory and the exchange server
Developer of the internal web knowledge base used in Samsung UK, Samsung Egypt contact centre
Developer and creator of the ASMS system (Agent Schedule Management System) : a system works like IEX TotalView to manage the schedule
Developer and creator of the Training Tool Manager (TTM) which helps in managing the sessions and the training schedules
managing the infrastructure of the company and the remote sites including network and servers and connections