HR Operations - Strategic Manpower Development & Resource Allocations
TRAGS Trading and Agency Services Limited Company W.L.L
Total years of experience :9 years, 2 Months
Oversaw and supervised day-to-day operations in Human Resources to ensure quality, efficient and timely service in accordance with policies and processes. Served as a subject matter expert and technical point-of-contact for processes and systems within designated work streams/domains.
Develop/allocate resources strategically, ensuring proper utilization of existing human resources to meet organizational objectives.
Formulate and implement policies and procedures for manpower planning, including projections of manpower requirements.
Manage the manpower planning process, review job descriptions, and ensure they are updated and maintained.
Administer human resources plans and procedures and contribute to the development of HR department goals and systems.
Control the complete recruitment process, including reviewing job descriptions, sourcing,
interviewing, and making offers.
Streamline inter-departmental information processes to enhance communication between
divisions.
Resolve employee conflicts, and act as a liaison between the HR department and other company divisions.
Compose correspondence, maintain confidential records, and handle the integrated management system of documents.
Coordinate HR functions/activities, supervise onshore/offshore training, maintain manpower reports, and assist with staffing processes.
Ensures that manpower requisitions and staff movements are in accordance with the approved organization chart and staff establishment.
Handle managerial duties in the absence of manager.
Recruitment & Administration:
Administered new hire process, communicated company compensation and benefits to staff, and
set up and facilitated new employee orientation sessions and functions, carried out agent commissions, staff salaries, surveys, and reporting. Recorded employee information such as
personal data, compensation, benefits, attendance and termination date and reason.
Manage end-to-end recruitment process, using the company recruitment grid system for job posting, sourcing, and interviewing.
Streamline inter-departmental information processes, enhancing communication and
collaboration between divisions.
Resolve employee conflicts tactfully, acting as a liaison between the HR department and other company divisions.
Schedule appointments, meetings, and travel arrangements for senior and junior staff, including top management.
Ensure smooth delivery of travel and medical insurance services, managing policy renewals and
maintaining quality standards.
Maintain accurate records and handle correspondence, ensuring effective document management and confidentiality.
Coordinate training programs for staff, fostering professional development and enhancing skills.
Respond promptly to employee and line manager inquiries, providing comprehensive support and
guidance.
Oversee office operations, including supply management, record-keeping, scheduling, and
coordinating HR functions with the HR Manager
The role involved a heavy focus on Employee Engagement, Talent Acquisition. Performance
management & Appraisal, On-Boarding & Relocation, Learning & Development, Visa application,
checking online for approvals, Booking flight tickets & gate passes (Ras Laffan) and other admin
activities.
Facilitated E-Government processes, including issuing new RP, RP renewal, transfer,
cancellation, and health card renewal.
Managed and maintained databases for efficient data organization and retrieval.
Allocated work-related costs to different sites, ensuring accurate financial tracking & reporting.
Reviewed department invoices, verified time sheets, and cleared missing time entries for timely approvals.
Managed visa applications, ensuring timely approvals and coordinating visa and flight ticket distribution.
Handled various employee leave requests, including emergency, annual, sick leave, and
termination processes.
Prepared comprehensive employee final settlements, calculating unpaid salaries, wages,
overtime, and entitlements.
Facilitated smooth exit processes, such as visa and passport renewals, RP transfers, and RP cancellations.
Maintained meticulous records, generated reports, and provided necessary documentation for
higher-level review.
Administration Assistant & Employee Relations
Coordinated travel arrangements, including booking flights and managing related travel
documents and logistics.
Managed various employee leave requests, such as normal, emergency, annual, long, sick leave,
resignation, and termination.
Prepared employee final settlements, ensuring accurate calculation of entitlements and other
financial components.
Generated comprehensive final settlement dues, considering unpaid salary, wages, overtime,
and holiday hours.
Facilitated balance leave encashment and leave salary by timely organizing and verifying
timesheets from different sites.
Handled notice period payments on termination and made necessary deductions in compliance with labor laws.
: Business Communication, Business Accounting, Computer Fundamental and Office Automation, Management Information System, Project Management, Business Ethics, Organizational Behavior, Operations Management, Business Research, Human Resource Management, International Business Administration, Small Business Management, Strategic Management, Business Law, Quantitative Techniques, Leadershipand Total Quality Management.