FM Project Manager
SFCL - Project: Academy of Defense Industries
Total years of experience :35 years, 7 Months
Manage and direct the activities of assigned staff; coordinate, prioritize and assign tasks and projects; track and review work progress; inspect contract work for conformity with plans and specifications.
Approve selection of staff; train staff and provide for their professional development; administer discipline as required.
Develop and implement long and short-range goals, objectives, policies, procedures and work standards for department; prepare and administer the department budget.
Plan and coordinate development and maintenance projects performed by staff; provide technical assistance to staff and discuss job details with subordinate supervisors and staff.
Coordinate schedules and special event operations to ensure required facilities preparation.
Write and manage job proposals and bids for projects.
Develop, write, and manage contracts for services.
Manage and inspect the work of contractors and agencies.
Authorize purchase orders for the acquisition of assets, materials, and supplies; approve payment and administer various contracts within budgetary appropriations.
Direct the conduct analytical studies; review and report findings, and alternatives and make recommendations for work by contract when appropriate; direct the maintenance of accurate records and files.
Respond to questions and complaints from the public; ensure satisfactory resolution; act as liaison with other agencies and organizations involved; coordinate activities with those of other departments.
Contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
Represent with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
Principle and practice of developing team motivating employees and managing in a team environment.
Principle and practice of employee supervision, including selection, work planning, organization, performance review and evaluation; employee training and discipline.
Computer applications related to the work CAFM System.
Administrative principles and practices, including goal setting, program development, implementation and evaluation the management of employees through multiple levels of supervision.
Principle and practice of accounting, budget development, and administration.
Standard office practices and procedures, including records management.
Communicating effectively in oral and written forms.
Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
Strategic planning and budgeting
Planning, organizing, supervising, reviewing, and evaluating the work of others.
Training others in policies and procedures related to the work.
Developing effective work teams and motivating individuals to meet goals and objectives.
Providing customer services in the most cost effective and efficient manner.
Preparing clear and concise reports, correspondence and other written materials
Reading and interpreting maps, plans diagrams, blueprints and specifications.
Using initiative and independent judgment within general policy guidelines.
Establishing and maintaining effective working relationships with those contacted in the course of the work.
Contributing effectively to the accomplishment of team or work unit goals, and objectives
To organize, monitor, and supervision facility maintenance operations for the compound.
During Tenant move outs, inspects vacant units and surrounding areas in coordination with the tenant in order to recommend refurbishing / reconditioning, completing repairs / renovations.
Supervise and direct the work of the In-house maintenance service and handover of the units as per the agreed timeframe.
Responds appropriately and resolves daily emergency maintenance requests from the tenants as they arise.
Acquire daily updates from maintenance teams and report to management.
Monitors all service providers as per contract and reviews their performance as per SLA’s (number of calls responded to, execution time, etc) and provide monthly report to management.
Ensure PPMs are carried out as per the PPM calendar and submit report to management.
Coordinates with contractors and service providers for all aspects of facility management; cleaning, pest control, waste management, preventive and corrective maintenance.
Monitor the work of In-house maintenance service and their respective PPM.
Review all tenant daily requests and update status in online system accordingly.
Review stock inventory report on monthly basis.
Responsible for following Inventory Procurement Policy.
Requests and reviews service reports from various service line vendors (BMS, Fire Alarm, CCTV, Access Control, STP. RO, MEP, Civil etc).
Monitor the FM software for complaints to ensure outsourced vendors complete all jobs in a timely manner.
Follows up on pending jobs with vendors.
Reviews customer feedback and escalates any issues for improvement to Management.
Ensures that all required third party inspections are conducted and reports completed on a timely basis.
Coordinate with relevant departments and authorities to secure required approvals and permits.
Ensures proper asset registers are maintained with labelling and classification of all assets is accurately captured in the system.
Ensures compliance with Health and Safety regulations and Environmental codes.
Assess risk prior to the project or maintenance work and ensure team follows safety methods, procedures, and techniques while carrying out their duties.
Mitigate any potential hazards and associate risk prior to job commencement.
To manage complete FM Operation & Maintenance support services (Hard & Soft Services) for all properties kingdom wide.
Handle Condition Assessment, TDD (Technical Due Diligence), Assets Management, Risk Management, Emergency Management, Energy Management, SOP (Standard Operating Procedures) & KPI (Key Performance Indicators).
To ensure that the facility is operating as it should daily.
To deal with emergency issues that arise.
Formulating plans.
Process of Producing KPIs and Process Gap Analysis
To create plans for replacements and repairs.
To develop and manage vendor contracts.
Follow up and Optimization of Operation Workflow
To manage complete FM Soft Services, Hard Services, Low Current Systems & Subsystems to run smooth live operation.
Direct contribution to the design, verification, and system level integration of Automation & Low Current subsystems.
Developing characterization and test methods for selection, verification and validation of new materials, parts, and assemblies.
Building and evaluating prototypes; troubleshooting problems; design optimization.
Working with cross-functional departmental teams that include project managers, engineering, marketing, operations & Management.
To Identify process bottlenecks and vulnerabilities across the Smart Services Chain
To adopt best manufacturing practices of standardization, automation, and just-in-time delivery as the foundation for on-demand Technology
To provide technical expertise for internal customers in case of fit out linked to its activities (Collect of requirement, analysis of those, and position of a technical solution).
Drafting of Technical specifications for work execution
Follow up of work execution from beginning to Hand over with customer and/or maintenance companies.
Follow up and Optimization of Operation Workflow
Reporting’s
To work with marketing strategies and drive the product/solutions/services development with the development team.
To Manage Preparation and Setting up of customized solution demos to match the prospect's business processes.
To handle business cycle documentation (Contracts, Forms, Formats, Profile, Presentations etc)
Interaction with key prospects and existing important customers and follow-up for their business needs
Manage POC / RFI / RFQ / RFP / TENDERS response preparation and submission.
To initiate and drive the proposal development process up to contract signature.
To Monitor proposal status to ensure proposals are submitted in accordance with customer requirements.
To Participate / conducting Pre-sales/Post-sales workshops & Trainings programs
Creating product and solution presentations and any other collateral that could be required for a prospect.
Keeping abreast of industry, competition and technology trends and developments
To single handedly interact with multiple layers of technical and business teams with the prospects and handle their requirements.
To Study & Analysis Customer’s requirements and to develop Functional Design Specifications for Systems, Networks, and Application’s Integration with deployment & Testing Procedures.
To design programs to keep employees abreast of updates and other IT product news.
Other duties as assigned by the Country Business Director.
To establish, manage and drive Sales team to achieve targeted sales quota.
To set the business strategies
To define the product specifications and drive the product/solutions/services development with the development team.
Interaction with prospects and existing customers to understand business processes and business needs.
Manage RFI / RFQ / RFP response preparation and submission.
Manage Preparation and setting up of solution demonstrations.
To Manage Preparation and Setting up of customized solution demos to match the prospect's business processes.
To Manage Online and onsite demonstration of Hardware/software/Solutions functionality to prospects / clients
To Participate / conducting Pre-sales/Post-sales workshops & Trainings programs
Creating product and solution presentations and any other collateral that could be required for a prospect.
Keeping abreast of industry, competition and technology trends and developments
To single handedly interact with multiple layers of technical and business teams with the prospects and handle their requirements.
To interact with multiple internal teams to put up a solution for the prospective customers.
To Study & Analysis Customer’s requirements and to develop Functional Design Specifications for Systems, Networks, and Application’s Integration with deployment & Testing Procedures.
To initiate and drive the proposal development process up to contract signature.
To provide a vision & direction to organization
To set technical specifications
Configuration Management
Quality Management
Support day-to-day operations of the projects and resolve technical issues with central technical/project team.
Direct, manage and lead all human resources of the project.
Perform risk analysis and management.
To create technical plans
To set technical specifications
To handle projects execution
To manage day to day Network, Systems & Industrial Automation problems / support for customers
To handle Projects Management
To manage Systems & Network Designing, Installations, Integration, Testing & Maintenance
To design programs to keep employees abreast of updates and other IT & Industrial product news
To manage systems / applications integration
To manage projects execution & support services.
To manage BMS, LAN, WAN, WLAN & Voice Network
To maintain security policies, standards and procedures
To manage day to day Network & System’s problem for local head office users and branches
To manage banking system & applications on Windows NT, Windows XP/2000/98/ 95
Business Infrastructure, Security, Storage, Continuity, Derivatives and structured products (Misys Banking Solutions, Reuters & Bloomberg Systems)
To Evaluate new products, services & technologies that would benefit the operations of the Bank’s production infrastructure
Requirements Analysis, Support Services.
Functional & Technical Design.
Integration Management
Operational KPIs: Assessment of Current KPIs & Gap Analysis for Systems and Applications migration
Projects Management
Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
To Plan, Design, Install & Support Services for:
Systems
Network
Business Applications
To Plan, Design, Install & Support Services for:
Systems
Network
Business Applications
To Plan, Design, Install & Support Services for:
Systems
Network
Business Applications