Ashish Bharadwaj

• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and
engaged in work.
• Maximized performance by monitoring daily activities and
mentoring team members.
• Enhanced customer satisfaction by resolving disputes
promptly, maintaining open lines of communication, and
ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to
concerns and finding appropriate middle ground.
• Built high-performing teams through effective recruitment,
onboarding, and talent development initiatives.
• Improved marketing to attract new customers and promote
business.
• Streamlined workflows by identifying bottlenecks in existing
systems and implementing appropriate solutions.
• Developed and maintained relationships with customers and
suppliers through account development.
• Mentored junior team members for career advancement,
fostering a pipeline of future leaders within the organization.
• Fostered partnerships with industry leaders, enhancing
companys reputation and creating new business
opportunities.
• Implemented customer feedback mechanisms to gather
insights, using this information to guide strategic planning
and decision-making.
• Increased market share with strategic business development
efforts, expanding into untapped markets.
• Evaluated employee performance and conveyed constructive
feedback to improve skills.
• Established performance goals for employees and provided
feedback on methods for reaching those milestones.

• Obtained and logged customer feedback, evaluating data to
craft new sales and marketing strategies.
• Coordinated customer appointments, maintaining customer
visitation schedules to maintain satisfaction.
• Furnished potential buyers with pre-sales technical
assistance and product education, applying persuasive and
negotiation skills to secure orders.
• Closed customer orders using technical presentations to
explain products and services to potential clients.
• Administered client accounts by managing billing, support
and contract renewals, retaining customers business.
• Liaised with suppliers about packing and shipping charges to
control costs, transferring cost benefits to customers.
• Crafted and delivered persuasive presentations and demos
communicating value propositions to prospective buyers to
close leads.

• Was to handle sales and marketing of Hydraulic System &
Components
• Area of Action : All over India, Profile : SAS Solutions is
involved in designing & manufacturing of Hydraulic Cylinder
and Hydraulic Power packs for different Industrial and
Mobile customers
• SAS Solutions is also involved in Trading of Hydraulic
Pumps/ Motors, Manifolds Blocks, Filters and Pneumatic
Products etc
• Fostered positive relationships with customers to maximise
satisfaction, retention and experience.
• Provided organizational leadership and established business
vision to achieve sales, profit and revenue goals.
• Streamlined operations to consistently deliver on targets.
• Elevated customer satisfaction ratings by providing speedy
resolutions.
• Analyzed customer data to identify opportunities and
improve relationships.
• Hired and evaluated associates and management staff to
add to workforce and meet demands.
• Implemented operational strategies to build customer
loyalty and retention.
• Analyzed strategic, core and support processes to
recommend improvements.
• Provided leadership to develop business plans and promote
organizational vision.

My responsibility includes following:
• Administered client accounts by managing billing, support
and contract renewals, retaining customers business.
• Coordinated customer appointments, maintaining customer
visitation schedules to maintain satisfaction.
• Furnished potential buyers with pre-sales technical
assistance and product education, applying persuasive and
negotiation skills to secure orders.
• Closed customer orders using technical presentations to
explain products and services to potential clients.
• Prepared accurate customer quotes and cost estimates for
ordered goods and services to coordinate billing and
shipping to clients.
• Gathered and documented competitive intelligence to steer
future product development plans for increased market
share.
• Negotiated contract and tender terms and conditions with
clients, verifying agreements satisfied customer and
company needs.
• Helped clients resolve issues with installed products,
recommending repair, service or upgrades to remove
identified problems.
• Tracked orders from supply chain to delivery, updated
customers on current process and sought after-service
feedback to improve customer experience.

• Manage site service activities of Dubai branch.
• Manage hydraulic workshop.
• Achieve budgeted figure assigned for Dubai branch.
• Helped senior management plan and carry out daily
operations and meet key objectives.
• Protected and enhanced company reputation, promoting
mission and values in all professional interactions.
• Optimized employee schedules by balancing company
priorities with staff leave requests and shift preferences.
• Established monthly goals, communicating priorities to staff
and closely tracking progress to achieve success.
• Maintained positive, professional working environment to
optimize staff and customer satisfaction.
• Scheduled weekly projects, anticipating timelines for
milestones and completion dates.
• Employed outstanding communication and relationship
building abilities to lead by example in providing first-class
customer care.
• Helped less experienced staff to manage daily assignments.

• Maintained margin as per KPI.
• Achieved budgeted figure as per KPI.
• Kept outstanding payments under control.
• Coordinated customer appointments, maintaining customer
visitation schedules to maintain satisfaction.
• Administered client accounts by managing billing, support
and contract renewals, retaining customers business.
• Obtained and logged customer feedback, evaluating data to
craft new sales and marketing strategies.
• Helped clients resolve issues with installed products,
recommending repair, service or upgrades to remove
identified problems.
• Tracked orders from supply chain to delivery, updated
customers on current process and sought after-service
feedback to improve customer experience.
• Closed customer orders using technical presentations to
explain products and services to potential clients.

My responsibility includes following:
• Drove ongoing process and people improvements, operating
best practices to maximise sales team potential.
• Regularly delivered precise revenue forecasts, predicting
possible issues to remedy effectively.
• Demonstrated exceptional organization and planning
abilities, maintaining smooth-running, fast-paced sales
departments.
• Improved net new client acquisition through effective team
coaching and development.
• Designed a wide range of strategic plans, including growth,
sales and marketing plans to ensure business reached
monthly targets.
• Drafted sales reports to monitor trends, sales team
performance and ensure staff met targets.
• Conducted regular sales team training on updated trends,
catalogue updates, sales techniques and target customers.
• Stayed updated on competitor activity, trends, threats and
money-making opportunities through daily networking and
research.
• Stayed updated on sales and marketing trends by attending
regular development training, researching and networking.
• Coordinated meetings with clients to better understand their
needs, requirements and find best ways to sell to them.
• Conducted quarterly financial forecasts to make predictions
and set goals for sales teams, making predictions based on
seasons and trends.
• Used persuasive and compelling negotiation expertise to
obtain best deals with key accounts.
• Developed positive, collaborative working environments,
maximizing team drive and commitment to achieving sales
targets.
• Utilized outstanding interpersonal, persuasion and
negotiation skills to improve client retention and annual
profits.
• Ensured teams continuously met sales targets by
implementing incentives and providing ongoing motivation.

includes following:
• Maintained detailed record of sales activities and compared
trends to identify underserved areas and opportunities for
improvement.
• Produced clean, error-free newsletters and social media
posts to share current sales information.
• Assessed market conditions for potential opportunities and
risk factors impacting promotional strategies.
• Optimized sales methods to best acquire, develop and retain
customers.