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ashjan mahmoud, customer service associate

ashjan mahmoud

customer service associate·Hexaware technologies

United Arab Emirates

Bachelor's degree, industrial engineering

Work experience

Total years of experience: 8 years, 6 months

customer service associate

July 2019 - Present

Hexaware technologies

Dubai, United Arab Emirates

July 2019 - Present

Inbound, outbound and emails

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer service executive

April 2019 - July 2019

Noon.com

Dubai, United Arab Emirates

April 2019 - July 2019

Inbound

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Agent

January 2019 - April 2019

Hexaware Technologies LTD

Dubai, United Arab Emirates

January 2019 - April 2019

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Resources Management

May 2018 - December 2018

SEQOUR ALTAL TECH CONTRACTIONS

United Arab Emirates

May 2018 - December 2018

planning and allocating workers, activities, and equipments

Company industry:
Construction & Building
Job role:
Engineering

part time Call Center Agent

December 2017 - December 2018

Feedback research technologies company

United Arab Emirates

December 2017 - December 2018

اجراء مكالمات مع عملاء الشركات و المؤسسات التي تعمل معها الشركة لبحث مدى رضاهم عن الخدمات المقدمة

Company industry:
Marketing
Job role:
Customer Service and Call Center

Education

alnajah national university

June 2017

June 2017

Bachelor's degree, industrial engineering

Palestine

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Skills

quality systems
Intermediate
quality systems
Intermediate
work under pressure
Expert
work under pressure
Expert
communication
Intermediate
communication
Intermediate
Microsoft office
Expert
Microsoft office
Expert
Customer service
Expert
Customer service
Expert
teamwork
Expert
teamwork
Expert
problem solving
Intermediate
problem solving
Intermediate
Administration
Expert
Administration
Expert

Languages

Arabic
Native Speaker
English
Expert