Ashley Varghese

Format/Store: Big Bazaar (West Bengal) Store Size Adjacent: 24905 Sq ft
CTC: 8.6Lak
Responsibilities:
•Achieve store ABP and store EBITDA
•Handling all sorts of ATL and BTL promotions and ensuring that all Big Bazaar properties like the ‘Wednesday Bazaar’, ‘SabseSata5 Din’, ‘Mahabachat ‘ are timely and effectively executed with utmost operational efficiency
•Providing weekly/quarterly training to staff relating to store operations, new products, customer relations, the importance of private brand
•Meeting Home Delivery targets with minimum complaints
•Personally addressing customer complaints received through VOC by maintaining prescribed TAT
•Integrating with central category/warehouse team to ensure proper fill rate and timely availability of stocks
•Overseeing store audits and ensuring we stand out in every SOP points
•"Ensuring that all OPEX are well under check'
•Ensuring overall store shrinkage is way below 0.5% on a quarterly level
•Ensuring fruit n vegetable dump do not exceed 3% of the monthly sales which was a key indicator of store health
•Personally involved in selling financial instrument of the company like FIXED DEPOSITS and LOYALTY CARDS
•Additional space selling was one of the most key responsibility of the SM

Adroit in addressing all the variable costs, inventory management, staff management, shrinkage, marketing and customer issues in north Gujarat
•Following up with the purchase managers for timely pickup of the RTV products from all stores, and seeking liquidation rates for the Near-Expiry products 1 month in advance for curbing direct losses
•Excellent understanding of the store operations, different functional departments that are present in a store, cashiering, customer relations, merchandising, licenses, sales tactics, etc
•Competent in handling single as well as multiple stores


SKILLS
•Retail Management •Business Development •Customer Relationship
•Category/Warehouse •Operations Management •Store Management
•Branding •Store Auditing •Inventory Management
•Staff Management •Team Management •Sales & Promotions
•Caring & Responsiveness •Organizing & Conducting •Vendor Negotiations


PROFFESSIONAL ACHIEVEMENTS
•Highest Store sales in a single day (51 lacs) during Big Days at Big Bazaar Asansol which was the ever highest since the store inception (YEAR: 2018; As