Ashok Acharya

IT Infrastrucrure Engineer at Hamdan Bin Mohammed Heritage Center

• United Arab Emirates - Dubai
• My current job since August 2015

• Reporting to Director of Corporate Support
• Participation in Technical Committee meetings for high-value business operations
• Handling IT Team of 5 Support Engineers in accomplishment of various internal Suport, Projects and enhancement Tasks
• implementation of new systems, implementation of Policies, monitoring various daily operations and development and management of IT budgets
• Responsible to handle domain Hosting for all the portals and apps
• Managing Windows Server 2012 in Physical and Hyper V Environment.
o Active Directory and Group Policy Management
o Exchange 2013 Administration
 Mailbox creation and applying policies
 DAG (Database Availablity Group Mamagemt)
 CAS server Management
o IIS Management & SSL configuration for Sites and portals
o DHCP Configuration
• Barracuda Email Archiver Administration
• Sage 300 ERP 2018 Management and Support
• Cloud server Management (Etisalat) for public hosted Hosted Portals and Mobile Apps
• Network Management:
o Managing Multiple Fortigate 200E/ 200D/100D firewalls
 Internet content filtering (Web Filtering, Application)
 Internet connectivity Monitoring, Traffic Shaping, Fault tolerance and Load Balancing with Redundant Internet Leased lines
 Route, NAT & Port forwarding Configuration
 VPN SSL/IPSec Configuration (ie: Site to site and site to client)
 Network Monitoring
 Firmware Update and Upgrade
o Configuring and Managing FortiAP 221C WIFI Access Points
• Enterprise Linux Server Administration:
o CentOS Enterprise Linux Server 7 Administration
o Configuring File System in Linux And Permissions (ie:EXT4, CIFS & NFS)
o Apache, firewall, and My SQL DB Configuration in Enterprise linux Servers
• Technical Support:
o Providing Support to Windows, Linux /Unix Servers and Applications
o Giving Remote Support using RDP, Teamviewer
• Performance Tuning of Operating System, Application and Network
• EMC VNX SeriesStorage Management:
o Lun & Raid6 Configuration
o Mapping Lun to Desired Servers
• System Security
o Antivirus Management (Kaspersky Antivirus Server)
• NEC SV8100 EPBX basic Administration
o Extension Numbering
o Outgoing call service
• Data Center & IT Projects Management
• Involved In website Hosting and Configuration ie: www.hhc.gov.ae, www.elbeit.ae, www.aloulafm.ae
• Co-ordination with Vendors for timely delivery of hardware, Software, and Services
• Handling IT Contracts ie: AMC’s, IT Subscription Renewals and license Management