Sr. Product Manager
STS
Total years of experience :13 years, 4 Months
•As Product Manager of E-Business Development, pioneered company’s first customer and employee portals utilizing Microsoft SharePoint technology
•Direct and prioritize application support activities of 10 Microsoft consultants supporting 10+ business applications in sales, architecture, analysis and client service organizations.
•Develop, manage, and achieve objectives of $2M annual budget for IT consulting and other services
•Maintain high standards in hiring staff and following through with employee-development objectives; conduct weekly status meetings; provide coaching in communication, problem solving, quality assurance, team building, prioritization, and project management.
•Increased internal customer satisfaction by in-sourcing strategic functions and reducing out-sourced vendor cost by 40 percent during multi-year expansion of internal application development and support function.
•Conducted analyses of business architecture models currently documented by the Department and provide recommendations for inclusion in the target architecture using the principles from TOGAF
•Review and audit the EA environment for existing tools and documents related to the information gathered in support of EA
•Hands-on experience in Bidding process, work closely with the customers to properly build solutions that meets their requirements, resulting in 25% growth of sales.
KEY E-BUSINESS ACCOMPLISHMENTS with Clients:
•A strategist, working with Saudi Telecommunication Company (STC) IT Management to define objectives, strategy and tasks to effectively build and deliver STC Internal portal using Microsoft SharePoint, and to define products and services delivered to internal STC employees.
•Collaborated with Alinma Bank IT Management to define objectives, and tasks to effectively build and deliver Alinma Bank Internal portal using Microsoft SharePoint and to maximize Bank employee’s productivity by 30%.
•Managing the delivery teams, resulting in delivering more than 15 enterprise projects and products, such as:
o ASTRA Group enterprise Portal and Board of directors Meeting (STS - IP) work space.
o Alinma Bank Internal Portal (Automation of all internal processes)
o HMG Hospital enterprise cloud services for customers
o STC Internal portal, serving 25K users
o SAPTCO Booking online services
o Access Management System (AccMS), build, monitor and execute the delivery of AccMS product
oApplication Monitoring System (AppMon), build, monitor and execute the delivery of AppMon product
• Developed and executed equity-investment integration plan that included marketing, operations, and sales plans.
• Defined industry marketplace issues and opportunities surrounding industrial diamond technologies, and defined subsequent sales/marketing strategies.
• Led and directed development and launch of new products utilizing unique new Microsoft technologies.
• Visited end-user customers, including, to demonstrate new technologies and their value proposition.
• Achieved financial objectives as outlined in financial plan by aligning integrated company’s operations to sales, scaling acquired technologies, and expanding landscape of technologies.
• Overcame internal obstacles and ensured buy-in by product managers in new Microsoft technologies.
KEY E-BUSINESS ACCOMPLISHMENTS:
• Defined and drove new-business development with emerging e-service firms.
• Led development of Microsoft product hierarchy, to support completion of Firms Internal portals, ability to map electronic product data from existing LOBs to end-user customers and entities using various platforms, such as Microsoft .NET
• Technical Team Lead for both BizTalk And SharePoint teams
o Responsible for leading the team through the projects
o Solution Architecture and design
o Solution Analysis and design
Insure Microsoft TFS project LifeCycle
o Breakdown work into tasks and distribute them among the team
o Encourage employees and push them to a hard work
o Acquire the knowhow for designing and implementing tasks/projects
• Projects and RFP’s Technical estimates
o Evaluate new RFP’s and proposals
o Conduct technical estimates for new RFP’s
• Pre-Sales Support
o Support Sales persons in Clients visits
• BizTalk Senior Developer
o Help in BizTalk Development and Implementation
• SharePoint Senior Developer
o Help in SharePoint Development and Implementation
Extensive experience in implementing scalable and highly available Real-time systems. My responsibility includes building distributed web and Middle-Tier applications that utilize ASP.NET, Web Services, Multi-Threading, Windows Services and TCP/IP based protocols
• SharePoint Developer
• BizTalk Developer
• Web Developer
• SQL 2000, 2005 Developer
• BizTalk Developer : Arab Bank Middleware (BizTalk 2004), a middle tier that connects several Banking Interfaces to the Bank Back-end (AS400). Interfaces connected to the BizTalk middleware are: Phone Banking, Internet Banking, Trade & Finance, Lending solution, and CRM Application.
• Web Developer
• Microsoft Operations Management (MOM 2005) Administrator
• SQL 2000, 2005 Developer
Extensive experience in Developing and implementing Banking Solutions such as WAP, IVR, Internet and SMS, also in developing the Communication Interfaces between the banking solutions and the Bank Hosts Systems.
• Internet Banking Solutions (VB6 Web classes, SQL 2000)
• SMS Banking Solutions (VB6 Web classes, SQL 2000)
• Mobile Banking Solutions (VB6 Web classes) and (C#.NET, SQL 2000)
• Phone Banking Solutions (VB6 Web classes, SQL 2000)
• SWIFT Messaging Solutions: a middle tier application that parse SWIFT message to a standard flat file according to predefined rules set by the bank, and from flat files to standard SWIFT messages (C#.NET, SQL 2000)
• A2A Intranet (Online Vacation Request, Online Leave request, Tasks Management, Attendance Report, Attendance Log In/Out System) (C#.NET, SQL 2000).