Ashraf Abd El Salam, Senior Sales Executive

Ashraf Abd El Salam

Senior Sales Executive

Franke Kitchen Systems Egypt

Location
Egypt - Cairo - Giza
Education
Bachelor's degree, Administration And Business Administration
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Senior Sales Executive at Franke Kitchen Systems Egypt
  • Egypt - Cairo
  • My current job since January 2020

* Achieving monthly, quarterly & annual sales target.

* Being responsible from managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

* Sales Job, Input sales data, Arrange necessary documents (invoice, sales contract, purchase order)

* Tracking account targets as well as the collection process.

* Preparing weekly, monthly reports on SAP system.

* Uploading customers' orders on SAP system.

Sales Executive at Franke Kitchen Systems Egypt
  • Egypt - Cairo
  • January 2018 to December 2019

* Achieving monthly, quarterly & annual sales target.

* Developing new sales opportunities through a market research.

* Monitor and understand clients' needs and requirements.

* Preparing weekly & monthly reports on SAP System.

* Uploading customers' orders on SAP system.

* Tracking account targets as well as the collection process.

* Sales Job, Input sales data, Arrange necessary documents (invoice, sales contract, purchase order)

Sales Support Executive at Franke Kitchen Systems Egypt
  • Egypt - Cairo
  • May 2015 to January 2018

* Uploading sales orders, returns & forecast on SAP system.

* Correspond to customer's inquiries and request, Maintain customers information.

* Generates and processes reports, requests, contracts, and memos.

* Maintains office files/file paperwork.

* Preparing & analyzing reports (stock, sales & sales forecast accuracy).

* Assisting sales team to achieve their monthly targets by coordinating with other departments to make sure that business is running smoothly.

Enterprise Call Center Specialist at Orange - Egypt
  • Egypt - Cairo
  • February 2015 to April 2015

* Answering inbound calls & finding out the customers’ needs.

* Handling customer’s complaints (authorized person) & redirecting it to the concerning department.

* Oracle system user.

Domestic Call Center Agent at FedEx Express
  • Egypt - Cairo
  • October 2013 to February 2015

* Handling customers’ requests via E-mail and fax.

* Answering inbound calls for shipments’ pick-up requests.

* Task of complaint sheet, calling customers to make sure that the complaint has been solved as well as to reach their top satisfaction.

Cash Collection Agent – Etistalat Project at FedEx Express
  • Egypt - Cairo
  • June 2013 to October 2013

* Calling Etistalat customers who have bad debts & overdue bills to know the non-payment reason & handling them to send a courier to collect it.

* Achieving daily collection target.

Retail Sales Agent at Vodafone - Egypt
  • Egypt - Cairo
  • November 2012 to May 2013

* Helping walking customers to find out their needs & handling customers’ complaints.

* Achieving daily target.

* Archiving customer's documents.

* Daily inventory count.

Education

Bachelor's degree, Administration And Business Administration
  • at High Institute of Business Administration
  • June 2012

Finance & Investment

Specialties & Skills

Reporting
Data Analysis
Negotiation
Sales Targets
B2B Sales
Negotiations

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Principles of banking (Training)
Training Institute:
Egyptian Banking Institute
Date Attended:
November 2012
Duration:
100 hours
SAP & Sales & Distribution (Training)
Training Institute:
Raya Contact Center
Date Attended:
August 2015
Duration:
25 hours
SPIN - Selling Skills (Training)
Training Institute:
LOGIC
Date Attended:
October 2017
Duration:
15 hours

Hobbies

  • Football