Ashraf AlHowaidi, Senior Customer Service Representative

Ashraf AlHowaidi

Senior Customer Service Representative

The Saudi British Bank - SABB

Lieu
Arabie Saoudite - Province de l'Est
Éducation
Baccalauréat, Information Technology and Computing
Expérience
17 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 4 Mois

Senior Customer Service Representative à The Saudi British Bank - SABB
  • Arabie Saoudite - Khobar
  • Je travaille ici depuis mai 2007

Senior Customer Service Representative 18/05/2007 - till date
Qatif Branch

Position includes: Administrating accounts, applying principles of accounting on daily reports, archiving files, serving customers using new technology (TCR), money transfer and exchange activities local and international. Loans Approval.

call center agent à The Saudi British Bank - SABB
  • Arabie Saoudite - Khobar
  • août 2019 à mai 2020
Customer Services Representative à Samba Bank
  • Arabie Saoudite - Dammam
  • février 2006 à avril 2006

Customer Services Rep 11/02/2006 - 19/04/2006
Samba Bank

Been oriented in all units of the bank, as part of an Internship.

Skills
- Excellent English written and spoken
- English typing 45 w/m
- Computer skills (MS. Word, MS. Excel, MS. Power Point)
- Well organized ( Scheduling, arranging meetings, organizing and archiving and dealing with data bases)

Éducation

Baccalauréat, Information Technology and Computing
  • à Arab Open University
  • juin 2014

working as customer service representative where i open accounts and update information also dealing with shares market to be support for enquirers and updating as well as solving any kind of problem the customers facing and acting supervisor

Diplôme, Accounting
  • à Institute of Public Administration
  • avril 2006

Diploma of Accounting 04/19/2006 Grade 88.3 /100 Institute of Public Administration Dammam

Specialties & Skills

Payroll Processing
Typing Skills
Administration
Money Transfer
ACCOUNTING
ARCHIVING
BANKING
BUSINESS WRITING
EXCHANGE
FOREIGN EXCHANGE
LENDING
MONEY TRANSFER
typing skill
problem solving
teamwork
self-motivation / management
training new staff

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

in recognition of superior service (Certificat)
Date de la formation:
November 2012
supervisory management skills (Certificat)
Date de la formation:
May 2012
Valide jusqu'à:
May 2012
professional English business writing skills (Certificat)
Date de la formation:
March 2013

Loisirs

  • playing football, swimming and fitness
    i was a player in alkhaleej culb when i was bwteen 10 years to 15 years as swimmer playing football with freinds and participating in some football championships