Sales & Marketing Manager
KJIECO
Total years of experience :15 years, 5 Months
• Secured overseas agreements with manufacturers in order to expand the business and market the products and get them qualified at customer end.
• Engages in superior customer service by making information readily available
• Persists in sales even in the face of failure
• Demonstrates products and services as deemed necessary by clients and management
• Schedules appointments and meetings as necessary
• Answers questions from clients
• Makes product knowledge readily available to self and other sales people through various resources
• Finds ways to sell products in the face of a down market
• Researches client base to find new types of customers and sells to them accordingly
• Creates a plan for gaining customers and then retaining them based on warranties or guarantees
• Analyzes and creates a plan for engaging the target market
• Analyzes the competition to create a plan for engagement
• Makes product appeal to the target market
• Trains other sales people in the art of selling
• Demonstrates superior time management skills and meets sales deadlines
• Develop strategies and tactics to get the most outcome and always updated with market opportunities.
• Extensive knowledge in Kuwait oil and gas market and get in touch with local and international contractors marketing the business.
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Responsible for pre - award activities including bid invitation preparation, processing queries from bidders, preparation of bid evaluation programmes, evaluation of bids, negotiation, contract preparation and award formalities;
• Responsible for post - award activities including conducting kick - off meetings, coordinating all contract submittals and correspondence, preparation and processing of variation orders, claims and close out;
• Secure startegic partnerships and agreement with international manufacturers and market their products in Kuwait.
Responsible for pre - award activities including bid invitation preparation, processing
queries from bidders, preparation of bid evaluation programmes, evaluation of bids,
negotiation, contract preparation and award formalities;
Responsible for post - award activities including conducting kick - off meetings,
coordinating all contract submittals and correspondence, preparation and processing
of variation orders, claims and close out;
Organize the qualification of products and manufacturers to be included in Kuwait oil
companies (KOC, KNPC &PIC ) AND MEW Vendors lists.
Supervise engineering team for the commercial costing & submission of all related
quotes and technical clarification and problem solving.
Follow up with our Agencies Agreements with represented factories presentation /
validation in Kuwait.
Keep the members of the team motivated and giving their very best on the job.
Support in setting individual objectives and follow-up progress towards targets.
Supervise maintenance contracts with KOC / KNPC / EQUATE for the full cycle of
maintennace process.
Supervise Logistics & supply activities / formalities and shipment clearance.
Devise costing tools and review costing sheets of submitted documents to ensure all
quotes are competitive and profitable.
Assist with conducting sales presentation to clients and product demonstration to help
convert sales leads to materialized business.
Operate as the lead point of contact for any and all matters specific to customers.
Ensure the timely and successful delivery of our solutions according to customer needs
and objectives.
Establish and maintain strong contact / business relation with general contractors,
during proposal, construction, installation and turnover phases.
Compile and represent reports as required by the management.
• Oversee the preparation and revision of contracts that involve the sales.
• Handle the acquisition, distribution, and store of equipment and supplies.
• Oversee proposal planning and administration of contracts.
• Negotiate terms and conditions.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence.
• Maintain detailed and organized files.
• Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Ensure that contractor is in compliance with legal requirements, owner specifications and government regulations.
• Perform closing activities as needed.
• Track payments and deadlines.
• Provide contract summaries and ensure contract execution in accordance with company policy.
• Coordinate work of sales department with production and shipping department to implement fulfillment of contracts.
• Act as liaison between company and subcontractors.
• Direct sales program.
• Managed and monitored all logistics strategies and operational processes while applying warehousing and storage best practices to fulfill agreed objectives;
• Established operational procedures for activities such as verification of incoming and outgoing shipments for specific product lines, countries and customers;
• Developed and performed warehousing control procedures regarding discrepancies of actual stock inventory with system record data;
• Supervised transportation operations and the quality inspection activities while receiving goods before delivering it to customers;
• Implemented cost reduction principle in all aspects of logistics transactions and activities including evaluation of shipments´ rates and procedures, distribution processes and consolidation of loads to select the most cost effective method of delivery and to increase revenues;
• Arranged shipping documentation, clearances, tracking and notification taking responsibility for completeness, accuracy and timeliness;
• Administered and supported transactions with governmental bodies like Customs, Ministries, Chamber of Commerce, etc. to gain import permit, agreement or approval for actions and to arrange handling of goods from source to delivery;
• Followed up with all customers´ complaints, applied appropriate solutions and resolved billing questions when needed;
• Conducted inventory, logistics and operational analysis and prepared weekly delivery reports to ensure that transport schedules were accurately completed;
• Coordinated logistics operation of the branch office in Dubai to ensure that customers are served efficiently and on time;
• Maintained and developed positive business relationships with customers´ key personnel and built valuable rapports with carriers;
• Promoted constant motivation among staff and learned about new logistics technology to improve processes and to support the smooth and efficient supply chain operations.
• Directed and coordinated daily operations and logistics activities while maintaining complete responsibility for operational performance, shipping and receiving asset security;
• Organized and redesigned movements of goods in order to support smooth and efficient operations of supply chain processes and to maximize value and/or minimize costs;
• Controlled activities related to unloading, dispatching, routing and tracking transportation modes to ensure that the stock is effectively allocated to the store or to customers;
• Prepared shipping documentation and assured that other files are submitted in timely manner and in compliance with logistics schedules;
• Supervised planning, replenishing and ordering of needed materials to ensure their complete availability for daily sales and distribution;
• Created database of all items by categorizing them in the inventory system, using Al Motkamel ERP system and improved statistics reports by using SQL language programme to provide easier use of database;
• Managed and updated stock control with data system records based on warehouse and delivery reports to discover and resolve problems regarding discrepancies;
• Compiled quotations and offers based on clients´ distribution orders while reviewing logistics performance against targets and service agreements and negotiated rates with carriers;
• Followed up all logistics-related customers´ complaints and made sure all issues are solved; Supervised 3 members team and developed motivation among them to strive for an efficient and effective logistics administration and operations;
• Achieved successful relationship with all the partners while providing excellent customer service.
