Senior Facilities Manager
Bloom Properties
Total years of experience :30 years, 2 Months
Managing all Bloom portfolio of the Assets (Community villas, Mixed used asset, residential, commercial) in Abu Dhabi, Al Ain and Dubai.
Prepare the tendering documents, meeting the Bidders for technical discussions and arranging the technical evaluation report for the internal and external FM service provider.
Prepare the FM services, Retail consultancy services RFP and scope of works for the tender.
Prime responsibility focused on Hard & Soft FM services management, security management, community, housekeeping, operations and maintenance of utility services, and all the Civil & MEP works related to the residential, commercial, retail properties.
Define new scope works for any required renovation / enhancement works, commercially negotiation and select best services with the lowest cost.
Manage the smooth transition for the communities OA handover/ takeover.
Team mobilization for new projects.
Managing the FM team at site.
Assessment for the required maintenance team for the site.
Total FM services tender preparation for the Assets and Budget control.
Managing the Defect Liability Periods (DLP) of the assets along with the snags completion.
Managing all FM services and operations (Hard & Soft services) for the internal and external contracts.
Monthly meeting with the FM service provider for each asset and the OA community managers.
Taking over the new project assets from the main contractors and making sure all close out documents are well received.
Managing all the snagging issues during the DLP.
Monitoring the performance of the FM service providers and having general inspection on the assets.
Checking and approving the proposed maintenance / renovation works.
Monitor and control the expenditure CAPEX / OPEX as per the approved budgets.
Certification of all payments submitted by the FM service providers.
Checking and approving any proposed modification by the Villas owners and the fit out contractors for the retail units and offices.
Follow up and complete any works / enhancement requested by the management.
Budget preparation and control for the Assets.
Defined the scope of works, SLAs and KPIs of FM contractors and managed all the FM contracts of the Asset and managing all the FM contracts of the Asset and implement best FM practices for FM services evaluations.
Prepare Capital planning, CAPEX works, and apply energy management.
Enhance and improve the site operations.
Develop the department policies and strategies.
Prime responsibility focused on Hard & Soft FM services management, security management, community, housekeeping, operations and maintenance of utility services, and all the Civil & MEP works related to the residential, retail properties and operations.
Understand the site requirement and mobilize the FM team.
Managed the defect liability periods of assets, waste management, pest control, and landscaping, manage and improve sustainability issues, activities including the cleaning, waste disposal, catering, security and parking of each site, while managing the budgets and keeping records of all payments
Monitored Monthly Compliance Audit and execution of annual maintenance contracts for various equipment, asset facilities, team management and their periodic pieces of training
Investigated and identified availability and suitability of options for new premises and calculated and comparing costs for required goods or services to achieve maximum value for money
Planned for future development in line with strategic business objectives and ensured minimum disruption to core activities and maintained good relationships with Statutory, Administrative, Government and Law Enforcement agencies
Identified anything that breaches the safety, security, or usability of their facilities and made contingency plans regarding what needs to be done if certain situations occur, such as equipment breaking down unexpectedly and acted accordingly
Managed refurbishment, renovations and office moves, managing general upkeep and maintenance including preventive maintenance work by the FM service providers using the FSI Concept Evolution Software
Defined the scope of works, SLAs and KPIs of FM contractors and managed all the FM contracts of the property, and Tender process and managed all the snagging issues during the DLP.
Prepared Service Charge, CAPEX Budget and received quotations, evaluated them and prepared and issued PO
Managed 16 clusters of Retail centres with total 116 retail units as well as all tenant issues concerning the unit leasing, rent payment, marketing, etc.
Prepared and issued policies, procedures and necessary formats and carried out periodic evaluation of tenant sales data trends, opportunities and risks to identify areas of opportunities
Achieved Retail community profit, revenue AED 14 million and successfully reduced energy consumption by approximately 10% by introducing solar light
Liaising with internal teams & management groups and coordinated with all business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
Maintained good rapport with vendors & contractors and developed new/alternate vendors to leverage better pricing and quality
Coordinated and supported client administration team to manage day-to-day operations and achieve the budgeted revenue for the FM contract including the SLA, KPI as per FM contract
Handled a team of 40 staff, including senior engineers, MEP and Civil Supervisors and technicians belonging to different trades
Successfully carried out all the preventive maintenance works, and promptly resolved emergency complaints
Involved in the preparation of the quotations for any repair works for the facilities and arranged the monthly reports to the client
Handled the Snagging and De snagging works for new buildings during the DLP and took over transition using MAXIMO
Softwareprepared status reports and communicated to top management
Achieved budgeted revenue for the FM contract and achieved SLA, KPI as per FM contract
Worked for the development of a mixed-use waterfront project called Sharjah Marina which consists of Residential Towers, Icon office Towers, Big Shopping Mall, Business and Beachfront Hotels in Sharjah
Managed canteens separately for staffs and other employees and coordinated the team members for effective electrical, civil, mechanical and plumbing works
Prepared relevant documents for tenders to select contractors and subcontractors
Efficiently managed the MEP Projects through to their completion, keeping the management and the client abreast with variations in the project’s progress or the expenditures
Responsible for controlling all the activities on site and provided effective Risk Management and Compliance with Corporate/Regulatory Policy, and ensured adherence to business guidelines
Accountable for inspecting and approving the MEP material, reviewing and approving the MEP Designs &Drawings
Responsible for all MEP works in a compound of 80 villas, district cooling plant and infrastructure for the project
Checked the progress of MEP activities, equipment installation and reviewed project material and work procedure submittals
Worked with the development & construction team for the construction of the villa related to MEP, reviewing MEP design and drawings for a residential tower which was then under design stages
Handled a team size of 35 staffs and looking after the new development projects and existing facilities at the site
In-charge of the marine transportation department and personnel and managed the hard and soft services and team of technicians
Ensured the location meets health and safety requirements and that facilities comply with legislation
Assisted in conducting the financial analysis and financial decisions related to facilities management
Managed services such as cleaning, waste disposal, catering and parking, and coordinated managing budget preparation
Strived hard for cost reduction without compromising the performance of the operation
Undertook periodical checks ofthe maintenance/projects work and arranged site meetings tocommunicate the ongoing status of the project to the management& the client
Educated all the staffs to follow the rules and regulations and maintained safety standard and environmental control procedure
Coordinated with the Abu Dhabi Environmental Agency for any works related to the projects and liaised with the Abu Dhabi local authorities such as Etisalat, ADDC, Ports, ADNOC, etc.
Managed all the air conditioning and pump system in Al Futtaim Properties Facilities (Residential buildings and Villas, Showrooms and Offices) and upcoming properties in Dubai Festival City
Oversaw the general maintenance of the Retail Stores and facilities such as MARKS & SPENCER, TOYS RUS, KIDS PLAY & Ace Hardware, and earlier for ALCATEL premises and HERTZ rent a Car premises Dubai Festival City Site Offices & Barge located on the creek, belonging to the company, and showrooms
Managed all mechanical, electrical, plumbing, drainage, housekeeping, Pest Control, Neon Signage’s, Civil Works, Landscape, Fire System, Safety, etc. and any requirement for the Facilities, located in Dubai, Abu Dhabi
Prepared the budget for any renovation works related to civil, electrical and mechanical works
Ensured the health & safety regulations are in place and oversaw all the maintenance activities and control quality
Prepared PO using Oracle software and supervised the maintenance works required for the CEO’s Villa
Prepared the annual maintenance budget and managed efficiently all retail operations in UAE & GCC; Contributed substantially to the preparation of all retail budgets ranging from 1 million to 5 million
Managed design, tendering, awarding, project management, and supervised all the works till the hand over in UAE, Qatar and Oman
Operation, repairing & maintenance of all the working machinery's and the Facilities which includes:
-Heating Boilers 03Nos. \[580 KW each\], Diesel oil generator \[cater pillar, 1000KVA\], Central air conditioning and Plate heat exchangers.
- Water Pumps: Centrifugal, Gear & Submersibles.
- Ice machines for making cylinder tube & crushed ice \[PLC type\] and Cold store.
- Aeration system for water tanks that involve paddle wheels, surface aerators, tornadoes & air blowers. Liquid oxygen system
-In addition to the above mentioned:
- Supervising & distributing the maintenance works among the skilled maintenance technicians.
- Managing team of electrical and mechanical technicians.
- Incharge of all plumbing works \[UPVC, PVC, Black steel pipes & fittings\] and installation of the green house protection polyfilm with blowers.
-Preparing the HDPE liner for the water tanks and preventive maintenance programs for all the working machinery’s.
- Supervise and inspect the installation, modification and commissioning of mechanical systems.
- Preparing the budget for any renovation works \[civil, electrical and mechanical\] and the execution of the work.
- Have the knowledge of aquaculture engineering system.
On the operation & maintenance of the following machinery’s:
- Main engines of heavy fuel \[Mitsubishi 6UEC 52/105, 6200 BHP *175 rpm, Single screw\] & its associated pumps.
- Diesel Oil Generators Steam power plant and Fire tube boiler.
- Different types of pumps: centrifugal, screw, gear, reciprocating & high-pressure fuel injection pumps.
- Working on ballast the ship.
- Gas compressors & refrigeration system and Multi stage air compressor.
- Fuel, diesel & oil purification plants and its equipment’s and Central air conditioning with its equipment’s.
- Fuel oil burning equipment including pipe line & all types of valve system.
On the operational & maintenance of main engines \[MWM 2200 BHP, 8 cyl. With reduction gear\], working on ballast the ship, diesel oil generators, centrifugal & reciprocating pumps, air compressor, oil purification equipment’s, central air conditioning, fuel oil burning equipment including pipe lines & all types of valve system.
Bachelor of Technology Degree