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Ashraf Teleb Attia Attia Ashour, Microsoft Cloud Support Engineer

Ashraf Teleb Attia Attia Ashour

Microsoft Cloud Support Engineer

Concentrix - Egypt

Location
Egypt
Education
Bachelor's degree, Economics and Management
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Microsoft Cloud Support Engineer at Concentrix - Egypt
  • Egypt - Cairo
  • My current job since November 2022

Microsoft Azure AD
Microsoft Endpoint Manager
Microsoft Intune Support
Microsoft Exchange Online
Microsoft SharePoint

Technical Support Engineer at DXC
  • Egypt - Cairo
  • August 2022 to December 2022
Senior IT Specialist at Information Dynamics
  • Egypt - Cairo
  • July 2022 to December 2022
Senior Service Desk Engineer at BTech
  • Egypt - Cairo
  • January 2021 to July 2022
IT Help Desk Specialist at Arab Academy For Science, Technology & Maritime Transport
  • Egypt - Cairo
  • January 2020 to December 2020

providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.

Technical Support / Help Desk at Alfath Group
  • Egypt - Zagazig
  • October 2017 to October 2019

صيانة و تصليح أجهزة الكمبيوتر و اللاب توب هاردوير و سوفت وير و صيانة و تركيب كاميرات المراقبة و تقديم الدعم الفني للشركات

Hekp desk support at SmartWare
  • Egypt - Zagazig
  • March 2015 to July 2017

Self-employed

Education

Bachelor's degree, Economics and Management
  • at Zagazig University
  • July 2018

Specialties & Skills

System Administration
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Windows Azure
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DHCP
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DNS management
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Active Directory
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Microsoft Windows
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Microsoft Office
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Operating Systems
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Teamwork
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Problem-solving
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Motivation
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Active Directory
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Communication
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CCTV
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DNS
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dhcp
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windows server
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pc networking
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outlook
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windows 7
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marketing
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computer hardware troubleshooting
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system administration
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Ticketing systems
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Service Now
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Microsoft Azure
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ManageEngine
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Office 365
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Microsoft Endpoint Manager
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Mail
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Microsoft Intune
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Hardware
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SQL
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VMware
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Servers
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Microsoft Servers
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Endpoint Security
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Risk Management
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Firewalls
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Linux
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SoC
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Vulnerability Assessment
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Operation
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
French
Intermediate

Memberships

صناع الحياة
  • متطوع
  • September 2011
جمعية رسالة
  • متطوع
  • May 2010

Training and Certifications

Windows Client Administration MD-100 (Certificate)
Managing Modern Desktops MD-101 (Certificate)
Date Attended:
January 2023
Microsoft 365 Fundamentals MS-900 (Certificate)
Date Attended:
January 2022
Microsoft Azure Fundamentals AZ-900 (Certificate)
Date Attended:
January 2022
MCSA (Training)
Training Institute:
selfstudy
Date Attended:
January 2020
Duration:
100 hours
ICDL (Training)
Training Institute:
Zagazig University
Date Attended:
January 2012
Duration:
40 hours
Cisco CyberOps Associate (Certificate)
Date Attended:
October 2021
Comptia A+ (Training)
Training Institute:
Online Course
Date Attended:
January 2014
Duration:
40 hours
CCNA (Training)
Training Institute:
Cisco Academy NetAcad
Date Attended:
January 2019
Duration:
80 hours

Hobbies

  • Reading
  • Life Coaching
  • Football