Ashwini Fernandes, Secretary to the Vice President

Ashwini Fernandes

Secretary to the Vice President

Alshaya Group (M.H. Alshaya)

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Bachelors of Arts
Experience
18 years, 10 Months

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Work Experience

Total years of experience :18 years, 10 Months

Secretary to the Vice President at Alshaya Group (M.H. Alshaya)
  • Kuwait - Al Kuwait
  • My current job since April 2014

Responsibilities:-
• Providing administrative support to the Vice-President, business director and support other members of the management team.
. Maintain Vice President and Business Director's calendar-Plan, schedule and coordinate meetings.
.Organizing and coordinating travel itineraries, hotel booking arrangements, visa requirements. . . .Arrange for stationary requirements for manager and other departmental personnel.
•Receive and relay telephone messages.
•Monitor and record departments attendance and approving the attendance.
•Record movement tracker for Operations team.
•Coordinating with CMD and license department for promotion license, window banner license.
•Consolidating store employees overtime pre-approval and claims and submitting it to payroll with proper approvals.
•Arranging approvals on stores documents like petty cash, sick leave, reimbursement applications, advantage card, service desk request etc.… and submitting the approved documents to respective departments.
•Arranging for Name Badge, Uniforms, and Lab Coat Request for store employees.
•Arranging Meeting Rooms when requested by brand.
•Arranging Stationary Request for head office and stores.
•Preparing the P.O’s for operations/training team.
•Provide administrative and clerical support to departments or individuals.
•Document controller; hard / soft copies

Secretary at Al Zayed Group
  • Kuwait
  • April 2012 to April 2014

Receive, direct and relay telephone messages and fax messages.
•Preparing correspondence, presentations, incoming and outgoing mails.
•Organizing and coordinating schedules, meetings, travel itineraries, flight arrangements, stationary requirements, etc. for manager and other departmental personnel.
•Document controller; hard / soft copies.
•Coordinating with Tender department for receiving purchase requisitions. Responsible for purchase order entry of approval items with estimates and prices.
•Receiving and tracking invoices against purchase orders and forwards to finance for payment, ensures all products and service information are accurately entered

Secretary at North America Int. Business Group
  • Kuwait
  • December 2008 to March 2012

Responsibilities:-
•Consultation with clients interested in Immigration to Canada.
•Initiating & maintaining a computerized database of clients.
•Dealing and negotiating with customers.
•Preparing daily reports and plans.
•Convincing people.
•Provide word-processing and secretarial support.
•Organizing and coordinating dairies, schedules, meetings, travel itineraries, flight arrangements, stationary requirements, etc. for manager and other departmental personnel.
•Document controller; hard / soft copies

Junior Executive / Reservation staff at Routes Travel Ltd
  • India
  • May 2006 to March 2008

Communicating with customers regarding ticket fares, schedules, routings, travel documents, flight arrival and departure times or related services in a pleasant and courteous manner
•Resolving customer conflicts requiring handling or service
•Notify customers of flight irregularities and changes in schedules
•Computing fares and quotes fare rules
•Issuing computer generated tickets, exchanges or re-validations
•Computing and issuing refunds for ticket purchases
•Handling Domestic Bookings for Corporate Clients like HCL, HP, and Tech Mahindra

Reservation Staff at Flora Travels
  • India
  • November 2004 to April 2006

Communicating with customers regarding ticket fares, schedules, routings, travel documents, flight arrival and departure times or related services in a pleasant and courteous manner
•Resolving customer conflicts requiring handling or service
•Notify customers of flight irregularities and changes in schedules
•Computing fares and quotes fare rules
•Issuing computer generated tickets, exchanges or re-validations
•Conducting Tours around the city
•Dealing with Passport and allied services
•Preparing the fortnight statement of Jet Airways and Indian Airlines

Education

Bachelor's degree, Bachelors of Arts
  • at St. Agnes College
  • April 2004

Specialties & Skills

Secretarial
Planning
Payments
Telephone
ADMINISTRATION
CLERICAL
CONSULTING
CONTROL
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
MEETING FACILITATION
ORGANIZATIONAL SKILLS
PERSONNEL
TELEPHONE SKILLS

Languages

English
Expert
Hindi
Expert