Total Years of Experience: 15 Years, 11 Months
November 2021
To Present
Sr. Principal Consultant
at Accelalpha
Location :
India - Pune
Accelalpha provides business and IT consulting services to implement and manage Oracle cloud applications. Accelalpha is a unique Oracle partner that has the breadth of experience to help customers with all their Oracle application modules as well as the depth of knowledge about each functional domain to deliver business transformation and maximize customers' return on investment.
Domain: Oracle CX, Siebel CRM, Salesforce
Domain: Oracle CX, Siebel CRM, Salesforce
August 2014
To October 2021
Principal Consultant
at AST India Pvt Ltd.
Location :
India - Pune
The company provides a full range of IT services customized to meet each client’s specific needs and business objectives. Serene Consultants work collaboratively to share their extensive industry experience and superior technical expertise with clients in industries ranging from high technology, real estate, and biotechnology & pharmaceuticals to financial services, manufacturing, and communications & media. Serene is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success.
• Responsible for consulting, support, configuration, setup on Siebel CRM Coordinate with the other functional and technical teams to test the business functions of Siebel applications.
• Involved in the preparing technical proposal for RFP documents.
• Involved in preparing the POC environment for the project requirements.
• Involved in requirement gathering, understanding the customer business process and providing solutions. Involved in identify and resolve problems in Siebel CRM business flows.
• Document business processes and translate requirements into system solutions.
• Technical mentoring and ensuring smooth delivery in the given timelines.
• Developing technical specifications for developers to start the build.
• Responsible for consulting, support, configuration, setup on Siebel CRM Coordinate with the other functional and technical teams to test the business functions of Siebel applications.
• Involved in the preparing technical proposal for RFP documents.
• Involved in preparing the POC environment for the project requirements.
• Involved in requirement gathering, understanding the customer business process and providing solutions. Involved in identify and resolve problems in Siebel CRM business flows.
• Document business processes and translate requirements into system solutions.
• Technical mentoring and ensuring smooth delivery in the given timelines.
• Developing technical specifications for developers to start the build.
December 2010
To August 2014
Sr. CRM Consultant
at Vyomlabs
Location :
India - Pune
Vyom Labs proudly works with the purpose of ‘Enabling organizations to Align IT with Business for maximizing value.’ A truly global organization with a local touch, Vyom Labs offers end-to-end services, solutions, and pieces of training in IT Operations Management and Consulting, Infrastructure Management, Packaged Business Applications, and Business Intelligence. At Vyom Labs, we co-create value for our clients and partners with a clear focus on Business Outcomes, Strong Partnerships, Service Management, Technology Excellence, and End-to-end delivery capabilities.
Responsibilities
• Responsible for consulting, support, configuration, setup, and training on Siebel CRM Coordinate with the other functional and technical teams to test the business functions of Siebel applications.
• Involved in requirement gathering, understanding the customer business process, and providing solutions. Involved in identifying and resolving problems in Siebel CRM business flows.
• Document business processes and translate requirements into system solutions.
• Technical mentoring and ensuring smooth delivery within the given timelines.
• Developing technical specifications for developers to start the build.
• Organize and develop customized training and workshops for business users.
Responsibilities
• Responsible for consulting, support, configuration, setup, and training on Siebel CRM Coordinate with the other functional and technical teams to test the business functions of Siebel applications.
• Involved in requirement gathering, understanding the customer business process, and providing solutions. Involved in identifying and resolving problems in Siebel CRM business flows.
• Document business processes and translate requirements into system solutions.
• Technical mentoring and ensuring smooth delivery within the given timelines.
• Developing technical specifications for developers to start the build.
• Organize and develop customized training and workshops for business users.
August 2008
To March 2010
Training Officer
at Aptech Qatar Computer Education Center
Location :
Qatar - Doha
Corporate Trainings delivered on Dot Net Framework 2.0 and 3.5, Linux, Advance office 2007, Windows Forms, ASP.NET, C#. Net, Web services, SQL Server 2005.
Delivery of Trainings to group of students including ACCP-I7 (4 years career course) by class room as well as practical training by constant updating their skill set. And also help them to make online project for the year end exam.
Handled role of Examination In-charge, conducting an online exam for the student and faculties. Creating Certificate reports. Maintaining all the ISO Documents related to the examination in charge post.
Maintaining and Administrating Client and Server computers, Access Control, Email Configuration and Maintenance. VUE and Parametric Admin, ICDL Tester. Installation and configuration of Windows and Linux OS. Handling Lab Complaints. Maintenance of Projectors.
Delivery of Trainings to group of students including ACCP-I7 (4 years career course) by class room as well as practical training by constant updating their skill set. And also help them to make online project for the year end exam.
Handled role of Examination In-charge, conducting an online exam for the student and faculties. Creating Certificate reports. Maintaining all the ISO Documents related to the examination in charge post.
Maintaining and Administrating Client and Server computers, Access Control, Email Configuration and Maintenance. VUE and Parametric Admin, ICDL Tester. Installation and configuration of Windows and Linux OS. Handling Lab Complaints. Maintenance of Projectors.
May 2007
To May 2008
Certified Faculty
at niit ltd
Location :
India - Pune
As a trainer in NIIT Deccan Center for ASP.NET, C#. Net, Solaris 10, SQL Server 2005.
Education delivery to different group of students including GNIITIANS (3 years career course) by class room as well as practical training by constant updating their skill set.
Training IT professionals mostly B.E. and B.Tech
Making Presentation in Class rooms and helping the students in making live Projects. Delivering the education to GNIIT and B-Tech student on the different technologies.
Corporate training for high end clients on ASP.NET and SQL Server 2005.
Education delivery to different group of students including GNIITIANS (3 years career course) by class room as well as practical training by constant updating their skill set.
Training IT professionals mostly B.E. and B.Tech
Making Presentation in Class rooms and helping the students in making live Projects. Delivering the education to GNIIT and B-Tech student on the different technologies.
Corporate training for high end clients on ASP.NET and SQL Server 2005.
Share on Facebook
Share on Twitter
Share Via Email