عاصف خان

following up with client or brand for outstanding payment.

Monthly client invoicing for entire account
Project Code Creation
Resource Allocations & De-allocations as per Project requirement
Responsible for DARTs compliance for offshore and onsite employees
Timesheet booking
Responsible to update various reports, portals, details in system
Raise confirmation to bill the client
Responsible for coordination with Finance
Worked on monthly budget report. (SRN/GRN/Dart)
Following with different operational teams
Managing & Reporting Daily Trackers

Maintaining CRM reports
Co-ordinating Sales Activities with the Sales Team
Aligning with end customers for payment follow up
Co-ordinating with all internal teams for Order/Sales related documentations
Updating and generating reports for the sales community of India, ME and Africa
Managing NCRM for Sales function of MS for IMEA

Monitoring of calls and providing feedback to agents.
Prepare and update the report with Pass/Fail comments.
Training new joiners for the “GTL process” product of group term life insurance - MetLife underwritten

Monitoring maximum agent calls to maintain accuracy score. Provide feedback, guidance & tips for effective and quality call.
Preparing Reports and Daily MIS.

Out Bound Sales Process.
sell Citibank credit card to existing as well as new customer as per company policy.