IT Analyst
The One - United Arab Emirates
Total years of experience :10 years, 2 Months
Worked in functional, Support, Change Requests and end user training for Microsoft Dynamics Navision 2016 & NAV5 ERP application modules with LS Retail.
Configure new functionalities in NAV & LS Retail based on business requirement, new store setup & roll out, objects update, user support.
Implemented Business Intelligence Project with BI4Dynamics as ETL Tool(Datawarehouse & Analysis - Multidimensional/Tabular Models) with Large datasets from various data sources online/offline & developed various Reports/Dashboards as per business requirements in Excel/Power Query & Microsoft Power BI with Power BI report Servers Premium(Hybrid).(SQL, SSIS, SSRS, MDX, DAX, M Language & Python).
Worked in CRM Project to Unify Customer across different channels & configured various marketing activities & workflow automation solutions.
Worked on Human Resource Information System(HRIS) & Payroll system for all business countries.
Worked on Loyalty Management Solution.
Custom API Integration of Microsoft Navision with E-Commerce.
Provided implementation, functional support and end user training for Microsoft Dynamics Navision 2016 ERP application modules and development of reports using SQL Reporting; BI Reports using Microsoft PowerBI and QlikSense.
Implemented LS Retail Solution & POS with Navision Integration.
Ensure that all NAV related tickets and tasks in ERP portal are handled at the shortest possible time frame for resolution.
Intellitrack, a custom developed software integrated with Intermec barcode scanning device to scan all IMEI No. in Inventory and imported to NAV through XML.
Implemented Microsoft Exchange Email Server for all companies within the group and expanded e-mail capabilities through interconnecting Microsoft Exchange implementing Internet Mail Service (IMS), deploying Outlook Web Access and all com
Complete Hands On Expertise in Cisco, Fortinet, Aruba and Panasonic(IP-PBX) Network Equipment’s.
Regular Backup of all Servers with Ease US Todo Backup and Vembu BDR Suite Software.
Implemented Xtend Call Center solution with Panasonic PBX for Xiaomi(Mi) Customer Care.
Implemented e-commerce website https:\\www.mi-mena.com
Provides implementation, functional support and end user training for SAP Business One ERP application modules and development of reports using SAP Crystal Report.
Ensure that all SAP related tickets and tasks in ERP portal are handled at the shortest possible time frame for resolution and that solution steps are properly documented in ERP portal to develop a long term knowledge base.
Integrated Motorola MC3190 Handheld Mobile Computer with Barcode Scanner and SAP Business One.
Managing the SQL Server
My major responsibility included implementing and configuring network devices and troubleshooting network related problems. He was also responsible for maintaining and upgrading server software and hardware
Post Graduate Diploma in Systems Management
Post Graduate Diploma in Software Marketing
Post Graduate Diploma in Enterprise Resource Planning (ERP) with SAP R/3 - Materials Management
1.Completed Inplant Training in Lenovo Pondicherry in Manufacturing Plant for a Week from 30-05-2011 to 05-06-2012. 2.Completed Inplant Training in HCL CDC,Chennai in Java for 15 days from 01-06-2012 to 15-06-2012