Graphic Designer
AB Design
Total years of experience :14 years, 5 Months
Creating and providing visual connections
Creative thinking
Time Management
Meeting Client Needs
Exceptional Customer service
Problem Solving
Negotiation
• My main duties at current are to provide excellent sales through service
• Deal with customer help establish needs and make effective suggestions to capture a sale
• Using Active listening skills to help create leads and sales.
• Inputting important data into systems and adhering to DPA standards.
• Having strong negotiation skills and reasoning to help establish needs of the customer.
• Treating customers fairly sympathizing and recognizing a complaint
Shugakane.com - Volunteer Consultant 2013
• My main duties consisted of managing edited photo for stock shoots
• Liaising with clients, talking to designers about their products which they wish to sell
• Creative thinking developing new and innovative ways to visually communicate the company
• Concept design designing website, business cards etc
• Interviewing Clients designers or potential models
• Consulting with the managing director and discussing further opportunities.
Work Experience
Direct Line- Current Employer 2013
• My main duties at current are to provide excellent sales through service
• Deal with customer help establish needs and make effective suggestions to capture a sale
• Using Active listening skills to help create leads and sales.
• Inputting important data into systems and adhering to DPA standards.
• Having strong negotiation skills and reasoning to help establish needs of the customer.
• Treating customers fairly sympathizing and recognizing a complaint.
• Strong rapport building skills to gain customers trust and understanding.
CEX - Christmas Temp 2012
• My main duties included Adhering to BBFC legislation ID checking
• Buying and selling electronic products, making sure the items coming in are checked to standard.
• Merchandising making sure the store is always up to the managers standard
• Handling and Cash, Card Transactions
• Handling and resolving face to face Customer complaints
• Delivering Excellent Customer service through resolving customer queries and sales
Allied International - Debt collection Short term Contract 2011
• My main duties included delivering great customer service
• Attained and exceeded Sales targets through deal completions
• Data protection dealing with sensitive documents such as credit forms
• Negotiation skills coming to a mutual understanding
• Having excellent communication and reasoning skills.
Primark - Cashier 2006
• Providing excellent customer service skills through offering promotional products
• Till operator included Handling Cash, Card transactions
• Training new staff on the tills
• Excellent communication skills with not team members and customers
• Stock control and rotation
• Resolving customer complaints
University of Central Lancashire 2009-2012 BA Hons Graphic Design
Bury college 2007-2009 National Diploma in Interactive Media
Bury college 2005-2007 Level 3 Certificate in Business and Finance Castle brook High school
1999-2005 GCSE Math's GCSE English GCSE English Literature GCSE Dual Science GNVQ ICT GCSE Geography