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Aslam Kader, Team Lead - IT Services

Aslam Kader

Team Lead - IT Services·Gulftainer Company Limited

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 25 years, 2 months

Team Lead - IT Services

March 2012 - Present

Gulftainer Company Limited

Sharjah, United Arab Emirates

March 2012 - Present

Company industry:
Maritime & Marine Engineering
Job role:
Information Technology

Technical Head

May 2009 - January 2012

ERL Services Pvt Ltd

Mumbai, India

May 2009 - January 2012

Currently handling a team of 6 System Administrator and 2 Share-point developer.
Having Windows Server 2003 and SQL Server database Infrastructure with Symantec Corporate edition Antivirus. Using Veritas-Symantec Netbackup 7 for backup solutions.
Duties & Tasks
• To work out current and future IT needs by consulting with people at all levels about the current work systems and deciding how improvements could be made
• To prepare or direct IT policy and plan strategy development
• To direct activities to select and install major IT facilities
• To oversee the provision of training for users and clients
• To direct the integration of IT operations, computer hardware, operating systems, communications, software applications and data processing
• To work out priorities for systems developments, maintenance and operations
• To control the security aspects of IT systems
• To provide advice to other senior managers and boards on IT issues and planning.

Company industry:
IT Services
Job role:
Information Technology

IT Service Operation Manager

April 2007 - April 2009

Planman Consulting (India) Pvt. Ltd

Mumbai, India

April 2007 - April 2009

Implemented ITIL Standards.
Done Service Strategy, Service Design and Service operation for Hirecraft Software with Windows 2003 enterprise server and SQL Server Enterprise 2003 which contained full recruitment process including billing manager.
Implemented Windows Share point Service 2003 on live server for inventories, assets and stocks.
Developed Intranet service ( www.planmanindia.com ) for Planman Employee and internal staff which includes K-base, announcement, news and events, current openings, pollings and internal chat application. Involved in Service Strategy, Service Design and Service operation for the same.
Duties & Tasks
• To analyze the information needs of an organization and develop technological solutions to satisfy those needs
• To prepare or direct IT policy and plan strategy development
• To oversee the provision of training for users and clients
• To direct the integration of IT operations, computer hardware, operating systems, communications, software applications and data processing
• To control the security aspects of IT systems

Company industry:
Business Consultancy Services
Job role:
Information Technology

Team Leader

October 2004 - April 2007

Wipro InfoTech

Mumbai, India

October 2004 - April 2007

Responsible for all aspects of Information Systems operations and support, including accurate, up-to-date documentation and change control procedural documentation. Primary duties included: WIN2K Administrator, Lotus Domino Server Administrator, Oracle DBA, Symantec Antivirus Server Administrator, Citrix Server Administrator & Backup Admin.
Working as a Central Helpdesk for central service for location resident engineers.
System Administration: User management (creating/deleting/managing users and users profiles) and Capacity & Resources Management: (disk resources of the LAN/WAN users, managing network printers etc) on Win2k environment.
Assisting in the installation of LAN/WAN-based software packages.
Maintaining IS / IT Standards set by Customer.
Administrating & Monitoring Lotus Domino Server, Recertifying users ID, moving user mailbox, deleting from address book and replicating all remote Domino Server
Performance tuning, based on monitoring of system resources;
Administrating & Updating Centrally Symantec Antivirus Corporate Edition (Enterprise Server).
Vendor Management for System & Network under maintenance / contract.
Monitoring LAN / WAN using Lafarge Standard monitoring system.
Monitoring Checkpoint Firewall.
Implementing an effective backup strategy for the servers, including protection and restoration of the entity’s critical data on ARCserve & Veritas Backup Exec;
Adequate documentation for daily startup, shutdown and emergency operational procedures of the servers.
Manage technical staff, solving system integrity and transparent scalability problems.

Company industry:
IT Services
Job role:
Information Technology

Customer Support Executive

February 2001 - August 2004

TEAM Computers & TeamServe IT Service Pvt. Ltd

Mumbai, India

February 2001 - August 2004

Connected remote sites via Internet using Cisco equipment, AT&T dialer, SecureID and through VPN (Extranet Client).
Managed network in TCP/IP environment.
Daily backups, H/W & S/W troubleshooting, network virus inoculation, file/print/terminal server and workstation performance optimization, repair and configuration
Managed Mail Server like Exchange Server 2k and its Clients i.e. Lotus Notes Client, Microsoft Outlook & Outlook Express.
Maintained system documentation display configuration before & after upgrade.
Trained staff and documented various systems consisting of multiple circuits to vendor.
Served as site engineer at CCI (Cable Corporation of India), ESPN, AT&T, INDIA TODAY.

Company industry:
IT Services
Job role:
Information Technology

Education

Ranchi University

April 2001

April 2001

Bachelor's degree, Computer Science

India

Skills

Integration
Expert
Integration
Expert
Strategy Development
Expert
Strategy Development
Expert
Operating Systems
Expert
Operating Systems
Expert
SQL Server
Expert
SQL Server
Expert
News
Expert
News
Expert
SharePoint Portal Project Delivery and Administration
Expert
SharePoint Portal Project Delivery and Administration
Expert
IP Telephony
Intermediate
IP Telephony
Intermediate
Microsoft Consultant - O365, AD, Exchange, Lync, yammer, Azure, SQL, SharePoint, System Center
Expert
Microsoft Consultant - O365, AD, Exchange, Lync, yammer, Azure, SQL, SharePoint, System Center
Expert
Project Management
Intermediate
Project Management
Intermediate
ServiceDesk Implementation
Intermediate
ServiceDesk Implementation
Intermediate
Integration
Expert
Integration
Expert
Strategy Development
Expert
Strategy Development
Expert
Operating Systems
Expert
Operating Systems
Expert
SQL Server
Expert
SQL Server
Expert
News
Expert
News
Expert

Languages

English
Expert

Training and Certifications

Training
ITIL V2 foundation
Spectrum
Feb 2014
MS Lync Workshop
Horizon Dubai
Apr 2014
MCITP
Indian
Jan 2012
Trend Micro Deep Security
TrendMicro
Jul 2014

Hobbies

  • Music