أسماء Sheikh, Customer Service Clerk

أسماء Sheikh

Customer Service Clerk

British Airways

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, B.Sc
الخبرات
13 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Customer Service Clerk في British Airways
  • الهند - بنغالورو
  • أشغل هذه الوظيفة منذ أكتوبر 2011

Check-in and boarding of passengers at airport, arrival handling.Handling delayed flights, catering checks, baggage handling, manning lounge.

Customer Service Clerk for British Airways في Bangalore International Airport
  • الهند
  • أكتوبر 2011 إلى مارس 2014

Customer Service Clerk for British Airways at Bangalore International Airport from October 2011 till date.


Job Profile: 1. Job functions includes Passenger handling, passenger check- in and boarding.
2. Handling flights during delayes and disruptions. Involved in re-booking and re-issuing tickets during disruptions.
3. Handling of unaccompanied minors.
4. At arrivals handling of passengers with missing bags, custom clearance of rush bags.
5. Performing various Security functions like Catering Checks, Ramp Access control, Baggage Make Up area vigilance, Access control to the Aircraft, Secondary Ladder Point Checks.
6. Handled Portfolios like Local Stationary of the Office which includes procurement of all office Stationary, and being a liaison with third party agencies for procurement of stationary at better prices.
7. Handled arrivals and mishandled luggage portfolio.

Passenger Service Agent في Globe Ground India
  • الهند
  • يونيو 2011 إلى أكتوبر 2011

Check-in & boarding of passengers.Handling arrivals.

الخلفية التعليمية

بكالوريوس, B.Sc
  • في Mount Carmel College
  • مايو 2005
بكالوريوس, Integrated Home Science
  • في Bangalore University

Bachelor of Science in Integrated Home Science from Bangalore University.

دبلوم, Basic Aviation under Globe Ground India Pvt
  • في Bangalore University

Pre-University College from Bangalore University. Secondary School Leaving Certificate from Bangalore University. Trainings: Intoduction to Basic Aviation under Globe Ground India Pvt. Ltd. Trained in Althea for Air France under Globe Ground India Pvt. Ltd. Trained in World Tracer Baggage Management Sytems. Undergone a one day training for US Documentation and Imposter Recognition Undergone a 5 day Introduction to Aviation Security Procedures for British Airways at Mumbai. Undergone a 15 day PRS Training in Delhi under British Airways. Undergone a One day Basic Avsec course under Bangalore International Airport Ltd. Undergone one day training for Aircraft Rescue and Firefighting.

Specialties & Skills

Fashion Design
stiching
CUSTOMER SERVICE
LIAISON
SECURITY

اللغات

الانجليزية
متمرّس
الكانادا
متمرّس
الهندية
متمرّس
التاميلية
مبتدئ