أسماء طارق

SENIOR CUSTOMER SERVICE & FLOOR SUPPORT
•Boosted overall service quality by 30% by mentoring more than 10
junior agents and training them in high-quality customer care
standards.
• Now still working in Alfuttaim automotive UAE As Associate
account management in Alfuttaim for Toyota and Lexus department.
• Worked in Sales, After sales, and Roadside assistance
departments.
• Training on SAP and CEM Softwares.
• Making daily and monthly ABS ( BOOKING APPOINTMENT
SYSTEM ) reports.
• Top performer in 5+ consecutive evaluations
• Expert in Sales & After-Sales for Toyota/Lexus

•Boosted overall service quality by 30% by mentoring more than 10
junior agents and training them in high-quality customer care
standards.
• Now still working in Alfuttaim automotive UAE As Associate
account management in Alfuttaim for Toyota and Lexus department.
• Worked in Sales, After sales, and Roadside assistance
departments.
• Training on SAP and CEM Softwares.
• Making daily and monthly ABS ( BOOKING APPOINTMENT
SYSTEM ) reports.
• Top performer in 5+ consecutive evaluations
• Expert in Sales & After-Sales for Toyota/Lexus