ASRAYA كايبراث

Selected Via Campus Interview)
RESPONSIBILITIES :
* Project Management and Implementation
* Technical Support and Assistance in Resolving Issues with the Systems Installed at Various Project Sites via
Mail, Telephone and Remote Access - Team Viewer, Anydesk as such
* Customer Support and Services at all Required Points and Providing Required Information
* Presale Engineering, Estimation of Solution and Quote Preparation
* Customer Service Report and Project Update Preparation
* Co-ordination with Customers on requirement basis for Project Implementation
* Team leadership and Co-ordination for Project Completion on Time
* Checking Requirements and Suggesting the Apt Equipment for the Customer
* Dealing with ELV System Products - IPTV, SMATV, CCTV System IP/AHD, Structured Cabling, Access Control
and Biometric Systems
* Dealing with Software Solutions - Servers such as Pro-Centric, Lynk Sync, Lynk Reach, Dell, IPTV Server
Configuration, Headend Systems and Units
* Day to Day Engineering and Administration Duties and Reporting

Selected Via Campus Interview)
RESONSIBILITES:
* Complete in charge for managing the day to day operations, administration and technical at company branch
unit at Nadapuram, Calicut.
* Reporting technical and customer feedback on the electronics products sold from or by the company
* Providing assistance and support for the customers in need
* Daily reporting of day to day activities to the HQ.
ACHIEVEMENTS IN CAREER TRACK:
* Independent, proactive learning of the company programs and processes.
* Implemented procedure standardization of the company’s business, by prompt reporting and project
updating, technical issue sorting and resolving, process simplification, efficiency improvement, records
management and Engineering
* Devised an efficient data-entry system (approved by management) of a list of international suppliers, their
product details, their product rates and qualities, product functioning and performance evaluation reporting.
This aided in ready referencing and increasing the possibility in business development and solution providing.
* Appreciation for negotiation skills in receivables management and maintaining high standards in vendor,
supplier and customer communications.
* Handling of critical projects for top executives with high levels of confidentiality.
* Received significant bonus in recognition of exceptional job performance