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Assia Hafrad, International Business Development Executive Assistant

Assia Hafrad

International Business Development Executive Assistant·Meade Willis

Algeria

Diploma, Optics

Work experience

Total years of experience: 6 years, 11 months

International Business Development Executive Assistant

August 2024 - April 2026

Meade Willis

Quebec, Canada •Remote

August 2024 - April 2026

▸
▸ Translated proposals and contracts from English to French for French-speaking clients and
partners
Company industry:
IT Services
Job role:
Administration

Pre-opening Executive Secretary

May 2024 - August 2024

AZURE ROTANA (ROTANA)

Oran, Algeria

May 2024 - August 2024

Executed all administrative duties during the critical pre-opening phase for a new luxury hotel.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Admin Assistant

January 2024 - February 2024

UNION FORAGE

Oran, Algeria

January 2024 - February 2024

Provided administrative support within a leading Algerian aluminum and steel transformation company.
Managed correspondence, scheduled meetings, and maintained office organization.
Company industry:
Heavy Industry & Metallurgy
Job role:
Manufacturing

Marketing Executive

September 2023 - October 2023

LE MERIDIEN D’ORAN (MARRIOTT INTERNATIONAL)

Oran, Algeria

September 2023 - October 2023

Prepared and updated checklists for Brand Standard Audit (BSA) compliance.
Responded promptly and professionally to guest reviews across multiple platforms.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Admin Assistant to General Manager

September 2022 - September 2023

Le Méridien d’Oran — Marriott International

Oran, Algeria

September 2022 - September 2023

▸ Directed all office management and administrative functions for the GMs office
▸ Assisted the GM with travel authorisations, expense reporting, and scheduling
▸ Managed Google Business profile and hotels LinkedIn page, enhancing online presence
▸ Contributed to the organisation and execution of team-building events
▸ Ensured BSA readiness by maintaining updated compliance checklists
▸ Managed guest review responses across multiple online platforms
Company industry:
Hospitality & Accomodation
Job role:
Administration

Remote Community Manager

September 2021 - April 2023

Bored Panda

Vilnius, Lithuania •Remote

September 2021 - April 2023

Remote
▸ Managed and engaged online communities on YouTube and Facebook platforms
▸ Developed and scheduled content, moderated discussions, and analysed engagement
metrics
▸ Contributed to community growth and positive interaction
Company industry:
Entertainment
Job role:
Human Resources and Recruitment

Sales Agent – Luxury Vehicle Rentals

January 2021 - August 2021

Safar El Amir

Oran, Algeria

January 2021 - August 2021

▸ Managed client inquiries for luxury vehicle rentals via phone, email, live chat, and WhatsApp
▸ Received and oriented clients in-person, providing detailed information on vehicle options
▸ Processed rental agreements and ensured all documentation was properly completed
Company industry:
Automotive Dealership & Distributor

Multilingual SEO Web Writer Remote

July 2020 - August 2021

Freelance

Oran, Algeria •Remote

July 2020 - August 2021

▸ Provided SEO-focused web writing services in French, Arabic, and English for international
clients
▸ Developed content strategies and optimised articles for search engines
▸ Managed client communication and project deadlines effectively
Company industry:
Media Production

Guest Relations Agent / Guest Service Agent

August 2019 - August 2020

Le Méridien d’Oran — Marriott International

Oran, Algeria

August 2019 - August 2020

▸ Delivered exceptional service to VIP clients and managed guest enrolment in loyalty
programmes
▸ Resolved client complaints effectively, ensuring full guest satisfaction
▸ Managed internal and external calls, responding efficiently to client inquiries
Company industry:
Hospitality & Accomodation

Sales Agent – Optics Division

May 2014 - October 2014

SINAL

Oran, Algeria

May 2014 - October 2014

▸ Managed sales activities within the optics division for Algerias leading scientific and
optometry provider
▸ Developed client relationships and handled product inquiries
▸ Contributed to achieving sales targets for optical products
Company industry:
Medical & Healthcare Equipment

Education

Oran University

January 2013

January 2013

Diploma, Optics

Algeria

Commandant Ferradj High School

June 2010

June 2010

High school or equivalent, Experimental Sciences

Algeria

Equivalent of GED high school Diploma

Skills

Guest Relations
Expert
Guest Relations
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Customer Service
Expert
Customer Service
Expert
Administrative Support
Expert
Administrative Support
Expert
Administrative Assistance
Expert
Administrative Assistance
Expert
SEO
Intermediate
SEO
Intermediate
Digital Marketing
Intermediate
Digital Marketing
Intermediate
RESULTS FOCUSED
Expert
RESULTS FOCUSED
Expert
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
GUEST RELATIONS
Expert
GUEST RELATIONS
Expert
MARKETING
Intermediate
MARKETING
Intermediate
CONTENT MANAGEMENT
Intermediate
CONTENT MANAGEMENT
Intermediate
COMMUNITY MANAGEMENT
Intermediate
COMMUNITY MANAGEMENT
Intermediate
ORGANIZATIONAL AWARENESS
Expert
ORGANIZATIONAL AWARENESS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CLIENT SERVICES
Expert
CLIENT SERVICES
Expert
Sales
Beginner
Sales
Beginner
Customer Service
Expert
Customer Service
Expert
Project Management
Beginner
Project Management
Beginner
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
GOOGLE WORKSPACE
Intermediate
GOOGLE WORKSPACE
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
Data Entry
Expert
Data Entry
Expert
Accounting
Beginner
Accounting
Beginner
Microsoft Office
Expert
Microsoft Office
Expert
Data Input
Expert
Data Input
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Social profiles

Personal Website
Personal Website
upwork.com/freelancers/~011ca8b4416eeec292

Languages

Arabic
Native Speaker
French
Native Speaker
English
Expert

Training and Certifications

Certifications
Zendesk Customer Service Prorfessional Certificate
Show credentials
Standard English/Western Certification (C2 Level)
Jan 2023
Show credentials
Inbound Marketing (Hubspot Certification)
Nov 2020
Show credentials
Lean Six Sigma White Belt
May 2025 - May 2026
Show credentials

Hobbies

  • Singing
    I have launched a single and featured with many algerian artists