Total Years of Experience: 17 Years, 7 Months
July 2008
To Present
Assistant Team Leader
at OnProcess Technology India Pvt Ltd
Location :
India - Kolkata
Managing a team of 15 executives for Australian Energy process(Simply Energy).
Managed a team of 20 executives for Australian Telecom (Tele1 Australia) process and Energy Process(Energy Australia).
Ensuring operational efficiency.
Managing, motivating and developing associates in sales and customer service.
Providing direction and feedback to team members and assisting with recruitment and training.
Managed a team of 20 executives for Australian Telecom (Tele1 Australia) process and Energy Process(Energy Australia).
Ensuring operational efficiency.
Managing, motivating and developing associates in sales and customer service.
Providing direction and feedback to team members and assisting with recruitment and training.
May 2007
To June 2008
Sales Executive.
at Tech Source Services Pvt Ltd.
Location :
India - Kolkata
• Contact business IT Managers and get the details of the software packages and versions used by the company.
• Updating the IT managers with the software and services provided by SSIL.
• Setting an appointment for our qualified technician to visit them and give them a demonstration on the services provided.
• Updating the IT managers with the software and services provided by SSIL.
• Setting an appointment for our qualified technician to visit them and give them a demonstration on the services provided.
August 2006
To May 2007
Customer Care Executive.
at Smart Call Center Solutions Pvt Ltd.
Location :
India - Kolkata
• Tele Verification of the customer’s details.
• Checking the credit scores and provide a solution to repair it.
• Making decisions to sanction a loan on credit scores and other vital criterias.
• Tracing out mortgage and payment history of customer in any previous loans and credit cards.
• Assisting customers in repairing credit and sanctioning loans further after going through the
customer’s credit report.
• Checking the credit scores and provide a solution to repair it.
• Making decisions to sanction a loan on credit scores and other vital criterias.
• Tracing out mortgage and payment history of customer in any previous loans and credit cards.
• Assisting customers in repairing credit and sanctioning loans further after going through the
customer’s credit report.
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