Assma Loukili

• Skincare: Expertly guide clients in selecting skincare products suited to their skin types
personalized skincare routines and tips to enhance results.
of scent families and notes to match their preferences and personalities. Conduct fragrance
-Perfume: Assist customers in discovering and choosing fragrances, leveraging knowledge
of scent families and notes to match their preferences and personalities. Conduct fragrance
consultations and demonstrations.
• Makeup: Offer advice on makeup products, including foundations, lipsticks, eyeshadows,
and more. Provide makeup application tips and techniques to help customers achieve
desired looks.
• Maintain a thorough knowledge of product lines and current promotions to drive sales and
meet targets.
• Foster strong customer relationships, contributing to high levels of customer satisfaction.
• Handle transactions, process returns, and manage inventory.

• Educated clients on product features, benefits, and usage to enhance their purchasing
experience.
• Maintained up-to-date knowledge of electronics products and industry trends.
• Managed inventory, restocked shelves, and ensured a well-organized sales floor.
• Handled customer inquiries, complaints, and returns efficiently.
• Met and exceeded sales targets through proactive customer engagement and follow-up.

• Customer Advisor: Provided personalized customer service, assisting shoppers with
product selection and offering expert advice to ensure a satisfying shopping experience.
• Developed strong customer relationships by addressing inquiries, resolving complaints,
and offering tailored product recommendations.
• Consistently met or exceeded sales targets by understanding customer needs and
promoting relevant products.
• Visual Merchandising
• Collaborated with the management team to update store layouts, optimizing product
placement to enhance the shopping experience.
• Maintained an organized and visually appealing store environment, contributing to a
positive brand image and customer satisfaction.
• Designed and implemented eye-catching displays that aligned with brand guidelines,
driving increased foot traffic and sales
• Cashier: Handled returns, exchanges, and refunds in compliance with store policies,
ensuring customer satisfaction and minimizing discrepancies.
• Assisted in training new cashiers, sharing best practices to enhance efficiency and
accuracy at the checkout.

• Customer Advisor: Provided personalized customer service, assisting shoppers with
product selection and offering expert advice to ensure a satisfying shopping experience.
• Developed strong customer relationships by addressing inquiries, resolving complaints,
and offering tailored product recommendations.
• Consistently met or exceeded sales targets by understanding customer needs and
promoting relevant products.
• Visual Merchandising
• Collaborated with the management team to update store layouts, optimizing product
placement to enhance the shopping experience.
• Maintained an organized and visually appealing store environment, contributing to a
positive brand image and customer satisfaction.
• Designed and implemented eye-catching displays that aligned with brand guidelines,
driving increased foot traffic and sales
• Cashier: Handled returns, exchanges, and refunds in compliance with store policies,
ensuring customer satisfaction and minimizing discrepancies.
• Assisted in training new cashiers, sharing best practices to enhance efficiency and
accuracy at the checkout.

• Efficient Transaction Processing: Handled high-volume ticket sales during peak travel
times, maintaining accuracy and speed to reduce customer wait times.
• Customer Assistance: Assisted travelers with ticket purchases, route information, and
travel advisories, improving the overall passenger experience.