Team Leader
Abu Dhabi Police
Total years of experience :19 years, 7 Months
• Lead a group of engineers in the design, plan, and execution of projects to achieve Abu Dhabi Police strategic goals.
• Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
• Provided technical leadership, working with assigned tasks by senior.
• Worked closely with new team members providing coaching and mentoring in achieving Abu Dhabi Police objectives within a timely manner.
• Leading project planning sessions, Coordinating staff and internal resources, and Managing project progress and adapt work as required.
• Ensuring projects meet deadlines, Managing relationships with clients and stakeholders
• Overseeing all incoming and outgoing project documentation, Participating in tender process, and Optimizing and improving processes and the overall approach where necessary
• Drove communications throughout multiple organizational levels to ensure timely completion of projects.
• Analyze system specifications and translate user requirements to specific tasks.
• Implement Project Management Best Practices.
• Keep all parties on Track and Informed.
• Identify and assess project risks, mitigate threats and capitalize on opportunities.
• Design and develop new requested systems and workflows.
• Supervise and monitor the implementation of technical standards and make sure that team members follow the CMMI development process.
• Research and recommend software tools and solutions, code development and maintenance.
• Executed project management skills in a timely manner, streamlining processes and introducing improvements within a project involving insurance claims.
• Efficiently led teams to provide successful resolution to client issues.
• Successfully launched improvements within a timely manner, resulting in customer satisfaction.
• Delivered knowledge within multiple projects, writing codes, working with software engineering, and designing procedures utilized by junior developers with regards to successfully completing tasks assigned per each project.
• Evaluation of existing software architecture, proposing new directions, developing change management plans, leading change and development of relational databases and web-based software.
• Lead and supervise development and deployment of software products.
• Proficiency in development of highly efficient real-time distributed software systems.
• Designing and implementing an overall risk management process for Abu Dhabi Police, which includes an analysis of the financial impact on the company when risks occur.
• Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company
• Performing a risk evaluation: Evaluating the Abu Dhabi Police’s previous handling of risks, and comparing potential risks with criteria set out by the organization such as costs and legal requirements
• Establishing the level of risk Abu Dhabi Police are willing to take
• Preparing risk management and insurance budgets
• Explaining the external risk posed by corporate governance to stakeholders
• Building risk awareness amongst staff by providing support and training within the company
Senior Project Manager | Management Consultant | Project Management Coordination
Committee Member: ● Participate in management consulting engagements, defining and refining strategy; in particular focused on processes, procedures and information technology.
● Manage operational aspects of the organization including knowledge management,
coordination of resources and project planning and delivery.
● Recognize opportunities to increase automation or outsourcing; plan and execute projects to deliver on savings and increased efficiencies.
● Create, architect and implement strategic changes to operational processes, procedures and policies to ensure optimal resources utilization within budget constraints.
● Manage the design and develop of technical training documents for all operational tasks,
regular routines and procedures.
● Participate in creating specifications, and SOW for vendors, contractors and consultants
engaged in projects for the company.
● Participate in managing all operational staff, outside vendor activities, projects and deliverables related to the day-to-day operations of the organization. Maintain all company
records, communications and scheduling vital to operations and vendor contracts.
● Research, acquire and/or create tools, documentation, operational policies and procedures to support consistent communications, branding efforts and marketing objectives.
● Developed, presented client project plans and managed technical implementation.
● Consulted on strategic objectives, project portfolio and execution for start-up management
training consulting.
● Mentored resources in User Acceptance Testing and QA processes, planning the infrastructure and implementation.
● Provide Project Management training & workshop for more than 300 project managers in the
Ministry of Interior.
● Creating & updating project managements forms such as BID, monthly report, daily log,
etc
● Involved in the process of creating the forms for the meeting management of the committees across the ministry.
● Keeping up to date with technical and industry standards.
● Providing training to users of new system, and writing user manual.
● Drawing up a testing schedule for the new systems/programs to ensure all
systems/programs meet user specification and needs.
● Designed data entry and screen layouts, reports layouts, file layouts for projects to outline the user interface.
● Proper project monitoring to ensure projects are on schedule and within budget and meet
objectives using project management skills.
● Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
● Presenting proposals and interviewed business Users/Stakeholders to determine system
requirements by using technical expertise.
● Producing project feasibility reports.
● Prepare charts, diagrams, correspondence and technical documents to support users in understanding the data/workflows, procedure, processes, scope and objectives for new
automated system.
● Identifying options for potential solutions and assessing them for both technical and business suitability.
● Developing detail project plans to identify tasks, task dependencies, critical path and resource requirements for the projects.
● Ensuring that the Project Team completes the project
● Develops the Project Plan with the team and manages the team's performance of project
tasks
● Secure acceptance and approval of deliverables from the Project Sponsor and
Stakeholders
● Responsible for communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is
delivered in budget, on schedule, and within scope
Working at EXCEED as Information Worker Productivity Section Manager (IWP department
Manager)
EXCEED is the Information Technology professional organization that provides high quality
IT Solutions & Training through partnerships with the leading companies. EXCEED has
received numerous awards and industry recognitions as a proof of its high quality
services. (www.exceed.ae)
RESPONSIBILITIES: The position was divided into the following roles: IMPLEMENTATION MANAGER: 1. Drives development process
2. Manages product specification-primary project architect
3. Facilitates communication and negotiation within the team
4. Maintains the project schedule and reports project status
5. Drives implementation of critical trade-off decisions
6. Develops, maintains, and executes the project master plan and schedule
7. Drives and manages risk assessment and risk management
PROJECT MANAGER: 1. Ensuring that the Project Team completes the project
2. Develops the Project Plan with the team and manages the team's performance of project tasks
3. Secure acceptance and approval of deliverables from the Project Sponsor and
Stakeholders
4. Responsible for communication, including status reporting, risk management,
escalation of issues that cannot be resolved in the team, and, in general,
making sure the project is delivered in budget, on schedule, and within scope
PRESALES ENGINEER: 1. Provide pre-sales support
2. Explaining the features and benefits of the Microsoft solution comparing it to those of a competitor's products
3. Delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs.
4. Providing on-site support and product installation for proof of concepts;
5. Handling technical presentations at trade shows and conferences;
6. Completing RFI/RFP;
7. Identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction.
TECHNICAL CONSULTANT: 1. Working closely with EXCEED customers and EXCEED Sales to ensure a thorough
understanding of requirements.
2. Working closely with the VP Engineering and senior technical staff on the production of estimations
3. Engaging with customers to help plan deployment strategies and implement
these converting evaluations and trials to customer wins
4. Working with the Technical Account team to expand EXCEED's global footprint and reputation as a market leader
5. Ensuring all customer issues are followed through and implemented to their
satisfaction
6. Providing world-class support
7. Reconnaissance into customer needs, plans and future technology
developments
8. Contribute and authoring EXCEED documentation, white papers and thought
pieces
TECHNICAL ENGINEER: 1. Specifies the features of logical and physical design
2. Estimates time and effort to complete each feature
3. Builds or supervises building of features
4. Prepares for deployment
5. Provides technology subject matter expertise to the team
TRAINER: 1. Provide Bespoke trainer
2. End User Trainer
3. Provide Workshop
Working for SIX Construct Ltd. "BESIX" (United Arab Emirates, Dubai) as System Engineer.
(www.besix.com)
SERVERS EXPERIENCE:
• Installing and configuring Win2003 Server and Win2000 Advanced Server. (Active
Directory, Domain, DHCP, DNS, etc )
• Designing File server.
• Designing web server.
• Designing FTP server.
- SOFTWARE FIREWALL: • Installing and configuring ISA server proxy and FireWall.
• Installing and configuring WINGATE proxy & firewall.
- HARDWARE FIREWALL: • Installing and configuring SonicWall Content Security Manager 2100 CF.
• Installing and configuring Cisco router (CISCO 800 SERIES)
- PROGRAMMING: • Developing SQL database applications using Visual Basic .Net plus ADO .Net.
(Timekeeping program, Procurement program and other network solutions)
• Developing Documents Register software for Burj Dubai Tower.
• Design and develop web application PMIS (Project Management information system)
using ASP .Net, Code Behind C#. (www.burjdubaijv.net)
• Programming Network Scripts (VBScript & JavaScript) for logon access and network
security.
- OTHERS: • Hardware maintenance and PC assembly.
• Designing Network Security and Network Cabling.
• Network troubleshooting & Monitoring.
• Administrator for Novell Network.
• Installing Center Racks and Patch Panels.
• Configuring & installing 3COM switches 24 port, 12 ports, & 8 ports.
• Installing and configuring backup system.
• Installing and configuring UPS (Experience with APC 1500, 3200, & 3000 VA)
• Installing and configuring wireless bridge.
• Installing and configuring LAN Modem (3COM)
PERSONAL CHARACTERISTICS
• Able to deal with either high-level • Creative, analytic problem solver that
business issues or technical details views issues from multiple angles
• Works well in team-oriented or • Customer service-oriented
independent environments
• Active explorer of alternatives and • Strong belief in value of on-going staff
improviser when faced with project training, education, and mentoring
challenges
SKILLS & METHODS EXPOSURE
• Project Planning.
• Budgeting.
• Issue & Risk Management.
• Rational Unified Process ( RUP)
• Requirements Analysis.
• Use Cases.
• ER / Data Modeling.
• Object-Oriented Analysis.
• Master of Engineering Management (MEM), University of Wollongong Dubai (2011-2013)