Atef Elsaied Abd Elfatah Mohamed, Corporate Account Manager

Atef Elsaied Abd Elfatah Mohamed

Corporate Account Manager

Semaphore

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Accounting
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Corporate Account Manager at Semaphore
  • Kuwait - Al Kuwait
  • My current job since June 2019

Produce new revenue by researching and analyzing potential prospects and sales options.
New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.
Meet sales revenue targets.
Develop, implement, and maintain sales activities and plans.
Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities.
Lead and coordinate contract negotiations for a successful close.
Prepare reports by analyzing and summarizing information.

Senior Sales Executive at AMANAH TEKNOLOGIA
  • Kuwait - Al Kuwait
  • June 2017 to May 2019

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Account Manager at Royal Production (Advertising & Media Solutions)
  • Kuwait - Al Kuwait
  • June 2016 to June 2017

Communicating with target audiences and managing customer relationships
conducting market research such as customer questionnaires and focus groups;
contributing to and developing marketing plans and strategies
supporting the marketing manager and other colleagues.

Billing unit & Insurance Officer ( Finance Department ) at Al Seef Hospital
  • Kuwait - Al Kuwait
  • November 2012 to May 2016

Handling the issues concerning patients operations and insurance services on System & update the deductible amounts, follow up with insurance companies
, Correcting & editing insurance claim forms, reviewing payments records, responding to questions from physicians, insurance companies, patients, government representatives

Website:
http://www.alseef-hospital.com/

Marketing Incharge at Kuwait British Factory Co.
  • Kuwait - Al Kuwait
  • October 2009 to October 2012

communicating with target audiences and managing customer relationships
conducting market research such as customer questionnaires and focus groups;
contributing to and developing marketing plans and strategies
supporting the marketing manager and other colleagues.

- Company profile
http://www.ekbf.com
KBF provides leading and latest technologies in the field of telecommunications & IT solutions.

Customer Relation Management Specialist at Vodafone Egypt Telecommunication
  • Egypt - Cairo
  • June 2004 to July 2009

Researching & advertising throughout analyzing the different values of customers & creating new solution to meet their satisfaction, Building up customer loyalty & customer satisfaction
Website
http://www.vodafone.com.eg

Service Operations Specialist at Vodafone Egypt Telecommunication
  • Egypt - Cairo
  • June 2004 to July 2009

Handling the global issues concerning network operations such as outage IVRs, disconnections unplanned accidents, recharge voice recording besides HLR profiles problem as first line team & aligning with other technology departments to solve the problems
Website
http://www.vodafone.com.eg

Customer service Team Leader at Vodafone Egypt Telecommunication
  • Egypt - Cairo
  • June 2004 to July 2009

Monitoring daily call center operations, adjusting systems and staffing, researching and resolving escalated calls, analyzing problems & complaints
Website
http://www.vodafone.com.eg

Corporate Account Executive (Sales) at Vodafone Egypt Telecommunication
  • Egypt - Cairo
  • June 2004 to July 2009

Responding to complaints, inquiries and Managing the corporate accounts, handling the complaints, billing problem with the others departments, educate the customers about new products & services

Corporate Complain Representative at Vodafone Egypt Telecommunication
  • Egypt - Cairo
  • June 2004 to July 2009

Handling the complaints & billing problem for the corporate accounts such as wrong calculations, network coverage, releasing data & bad attitude

Accountant at Samir Badawy’s for Accounting & Reviewing
  • Egypt - Cairo
  • February 2003 to May 2004

Handling the corporate accounts & Taxes

Education

Bachelor's degree, Accounting
  • at Helwan University in Cairo ( commerce & Business Administration)
  • September 2004

Accounting

Specialties & Skills

Marketing
Network Operations
Market Research
Billing
Insurance
 Self-motivated.  Good capability of listening to others. 
- Experience in dealing with Seibel CRM CM BSCS Minsat PPAS programs
Oracle (10G) Data Base Developer Office XP

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Training and Certifications

Best Performance Award (Vodafone Egypt) (Certificate)
Date Attended:
July 2007
Oracle 10g (Training)
Training Institute:
Vision
Date Attended:
January 2005
Duration:
96 hours
Google Digital Marketing Certificate (Certificate)
Date Attended:
July 2020

Hobbies

  • Traveling
    Best Performance Award ( Vodafone Egypt)