عاطف سلامه, Corporate Account Manager

عاطف سلامه

Corporate Account Manager

Semaphore

البلد
الكويت - الكويت
التعليم
بكالوريوس, Accounting
الخبرات
21 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 2 أشهر

Corporate Account Manager في Semaphore
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ يونيو 2019

Produce new revenue by researching and analyzing potential prospects and sales options.
New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.
Meet sales revenue targets.
Develop, implement, and maintain sales activities and plans.
Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities.
Lead and coordinate contract negotiations for a successful close.
Prepare reports by analyzing and summarizing information.

Senior Sales Executive في AMANAH TEKNOLOGIA
  • الكويت - الكويت
  • يونيو 2017 إلى مايو 2019

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Account Manager في Royal Production (Advertising & Media Solutions)
  • الكويت - الكويت
  • يونيو 2016 إلى يونيو 2017

Communicating with target audiences and managing customer relationships
conducting market research such as customer questionnaires and focus groups;
contributing to and developing marketing plans and strategies
supporting the marketing manager and other colleagues.

Billing unit & Insurance Officer ( Finance Department ) في Al Seef Hospital
  • الكويت - الكويت
  • نوفمبر 2012 إلى مايو 2016

Handling the issues concerning patients operations and insurance services on System & update the deductible amounts, follow up with insurance companies
, Correcting & editing insurance claim forms, reviewing payments records, responding to questions from physicians, insurance companies, patients, government representatives

Website:
http://www.alseef-hospital.com/

Marketing Incharge في Kuwait British Factory Co.
  • الكويت - الكويت
  • أكتوبر 2009 إلى أكتوبر 2012

communicating with target audiences and managing customer relationships
conducting market research such as customer questionnaires and focus groups;
contributing to and developing marketing plans and strategies
supporting the marketing manager and other colleagues.

- Company profile
http://www.ekbf.com
KBF provides leading and latest technologies in the field of telecommunications & IT solutions.

Customer Relation Management Specialist في Vodafone Egypt Telecommunication
  • مصر - القاهرة
  • يونيو 2004 إلى يوليو 2009

Researching & advertising throughout analyzing the different values of customers & creating new solution to meet their satisfaction, Building up customer loyalty & customer satisfaction
Website
http://www.vodafone.com.eg

Service Operations Specialist في Vodafone Egypt Telecommunication
  • مصر - القاهرة
  • يونيو 2004 إلى يوليو 2009

Handling the global issues concerning network operations such as outage IVRs, disconnections unplanned accidents, recharge voice recording besides HLR profiles problem as first line team & aligning with other technology departments to solve the problems
Website
http://www.vodafone.com.eg

Customer service Team Leader في Vodafone Egypt Telecommunication
  • مصر - القاهرة
  • يونيو 2004 إلى يوليو 2009

Monitoring daily call center operations, adjusting systems and staffing, researching and resolving escalated calls, analyzing problems & complaints
Website
http://www.vodafone.com.eg

Corporate Account Executive (Sales) في Vodafone Egypt Telecommunication
  • مصر - القاهرة
  • يونيو 2004 إلى يوليو 2009

Responding to complaints, inquiries and Managing the corporate accounts, handling the complaints, billing problem with the others departments, educate the customers about new products & services

Corporate Complain Representative في Vodafone Egypt Telecommunication
  • مصر - القاهرة
  • يونيو 2004 إلى يوليو 2009

Handling the complaints & billing problem for the corporate accounts such as wrong calculations, network coverage, releasing data & bad attitude

Accountant في Samir Badawy’s for Accounting & Reviewing
  • مصر - القاهرة
  • فبراير 2003 إلى مايو 2004

Handling the corporate accounts & Taxes

الخلفية التعليمية

بكالوريوس, Accounting
  • في Helwan University in Cairo ( commerce & Business Administration)
  • سبتمبر 2004

Accounting

Specialties & Skills

Marketing
Network Operations
Market Research
Billing
Insurance
 Self-motivated.  Good capability of listening to others. 
- Experience in dealing with Seibel CRM CM BSCS Minsat PPAS programs
Oracle (10G) Data Base Developer Office XP

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
مبتدئ

التدريب و الشهادات

Best Performance Award (Vodafone Egypt) (الشهادة)
تاريخ الدورة:
July 2007
Oracle 10g (تدريب)
معهد التدريب:
Vision
تاريخ الدورة:
January 2005
المدة:
96 ساعة
Google Digital Marketing Certificate (الشهادة)
تاريخ الدورة:
July 2020

الهوايات

  • Traveling
    Best Performance Award ( Vodafone Egypt)