محمد اطهر حامد

Managing multiple business included retail stores, poultry medicine distribution as well as managing Auto workshop business.

Head of Equipment Division, Reporting directly to the Group MD

Responsible for all rental activities, fleet and customer services within assigned region.
Delivering financial results, while maintaining high level of customer’s satisfaction with expert coaching, leadership and technical capability, achieves optimal team performance and competence level.
Ensures high level of fleet availability and utilization, to meet, if not exceed set targets.

Identify sectors and areas of high potential business and ensure proper participation and market share
Responsible for All Branch Rental sales & Equipments Maintenance Services.
Develop close and strong business relationships with the decision makers within key accounts and capitalize on that to maximize business revenue levels.
Maintain proper and updated market intelligence and awareness of competitor’s activities, marketing strategies and rental rates and share his observations and ideas with his management to ensure optimum marketing knowledge and help taking corrective actions whenever needed
Determine winning strategies to win jobs. Market intelligence
Draw monthly/annual Sales forecast for the region.
Contribute towards developing and implementing proper logistics procedures and documentations, to safeguard all fleet and inventory components, while maintaining a high level of operational efficiency and quick response to customer and site’s requirements.
Frame agreements Contract Management
Collection of Account receivables.
Follow Field service deployments, reporting and invoicing
Integrate and work with Sales unit team to achieve common goals.
Ensures that the Sales business strategy is implemented and stay on track.
Follow the ordered parts and under repair breakdown equipments.
Interact with suppliers on business related issues
Keeping abreast of Service Measure and Warranty Procedure updates as per Equipment dealers Procedures.

Responsible for Dammam Workshop Station activities according to Mercedes-Benz procedures
Monitoring operational sequences with standard text and fled rates including trouble diagnosis according to Mercedes-Benz standards for mechanics
Daily workshop activity follow-up with team leaders and technicians
Maintaining due service measures records and liaison with Daimler-Chrysler
Reporting of monthly workshop efficiency to higher management including individual technician performance
Usage online Workshop Integrated System (WIS) according to Warranty Procedures
Keeping abreast of Service Measure and Warranty Procedure updates as per Merced-Benz guidelines

Working As a Servise Advisor, in mercedez Benz commercial vehicle department, Responsiblities Include, provide fully technical supoort inside workshop, open job cards, technical reports for warranty damage, diagnoseing, working with star diagnose system, Finial control,

Working as a Production Engineer, Provide technical support for read technical drawings, for boilers, pressure vesseles, pressure tanks, fully responsible in workshop

Reported to the Director General Maintenance on Maintenance of following sections
Light vehicles
Complete Maintenance services for Toyota, Nissan, Mazda, Ford, GMC and Chevrolet
Heavy Vehicles
Involved with dismantling and reassembly of powertrains
Heavy Construction Equipment
Involved with Hydraulic Machinery, Forklifts, Hydraulic Cranes, Compressors, managed preventive maintenance schedules

Involve with the all Activities of Fire Tube Boilers, R.O.Plants and Gresham Power Master Generators Designing include Engineering Drawings.