Assistant Manager
Johnson Controls
Total years of experience :11 years, 7 Months
Handling financial transactions and managed cash flow to support profitability. Interviewed potential job candidates and made hiring recommendations to manager.
• Responsible for O2c Collection for B2B clients only
• Managing the Team and cashflow
• Achieving and maintaining the team targets every month.
• Co-ordinating with team mates every day to know about collection.
• Maintaining the attendance and shrinkage daily
Retail Shop which deals in clothing, Managed the daily operations related to customer service, inventory management, and marketing. Established and maintained business relationships with local suppliers. Researched market to identify and capitalize on opportunities.
• Developing, Managing, and implementing business plans.
• Ensuring all customers receives good customer service all the times.
• Co-ordinating both pre-sales and after-sales activities.
• Managed inventory for business according to its needs
Received an award for 'Top Seller' under Retentions - Outbound from Mr. Jay Mirani, Head - Australia Operations (Can be presented if asked for)
• Making outbound calls daily and upgrading customer Vodaphone plans.
• Probing customers to get information about which device they use.
• Informing customer about newly launched handsets and tablets.
• Upselling I-pad or Tablets to customer once the plan upgrade is done.
• Meeting daily targets and being the top performer every month
Worked as a senior executive and was supervising Business Process Management (BPM) solutions, that serves the requirements of some of the world's largest airlines.
• Receiving calls from customers for making flight, car, hotel reservation.
• Used to work on Amadeus and world span for changing any airline tickets.
• Deals with airlines for any kind of cancelled flights.
Managed to work as an operation executive while I was studying and here, I was assigned to formulate operational strategies and objectives to ensure that the organization meets its goals and operates successfully.
• Handling daily activities and ensuring clients satisfaction.
• Meeting with clients and give good ideas to make their event successful.
• Ensuring to meet all the client’s requirement and growing business.
• Doing Mall activities to promote mall and different brands.
• Setting different kinds of games for kids and parents too.
• Co ordinating with different clients for daily agenda.