عتيقة الغزالي, Client Relations Manager

عتيقة الغزالي

Client Relations Manager

Prestige Legal Consultants

البلد
الإمارات العربية المتحدة
التعليم
دبلوم, Technical System Information
الخبرات
20 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 2 أشهر

Client Relations Manager في Prestige Legal Consultants
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ يونيو 2015

Maintaining good contacts and relationships with clients.

Business Development Manager في Glary Events
  • الإمارات العربية المتحدة - دبي
  • يناير 2014 إلى يونيو 2015

Developing sales strategies and action plans.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.

Area Sales Manager في Anantara Resorts & Hotels
  • الإمارات العربية المتحدة - أبو ظبي
  • نوفمبر 2009 إلى يناير 2014

Developing sales strategies and action plans.
Maintaining good relationships with officials and representatives of the local business community.
Proactively being involved in trade shows and conferences to network, generate new leads and drive business.
Preparing sales proposals for clients.
Creating hotel awareness through marketing campaigns.

Sales Executive في Danat Hotels-Abu Dhabi
  • الإمارات العربية المتحدة - أبو ظبي
  • نوفمبر 2008 إلى نوفمبر 2009

Creating hotel awareness through marketing campaigns.
Observing the market and identifying trends.
Look for potential new accounts with the view of generating additional business.

Guest Services في Al Qudra Holding
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2007 إلى نوفمبر 2008

Being a point of contact for guests should they have any queries.
Operating switchboard and directing calls appropriately.
Dealing with and resolving customer complaints.

Guest Services & Reservation Agent في Al Raha Beach Hotel
  • الإمارات العربية المتحدة - أبو ظبي
  • مايو 2005 إلى فبراير 2007

Being a point of contact for guests should they have any queries.
Dealing with and resolving customer complaints.
Provide information and literature about the hotel in person and via telephone.
Making all the facilities available to the customers in order to give utmost customer satisfaction
Making reservations via telephone or email or fax.
Maintained knowledge of current resort events and upon request arranged tours, transportation, restaurant reservations, and activities for guests.

Secretary في Notary Office
  • المغرب
  • يناير 2002 إلى يناير 2003

Performed secretarial duties: Located and attached files, Answering all incoming calls and general counter

الخلفية التعليمية

دبلوم, Technical System Information
  • في Al Wafaa Institute
  • يونيو 2003

Technical system is a runtime system on top of a computer system (host). It is a set of software elements that are installed, configured and administered as a unit.

الثانوية العامة أو ما يعادلها, literary
  • في Ali Bin Barri
  • يونيو 2000

Specialties & Skills

Look Development
Business Solutions
Good Communication
Establishing priorities to meet goals and achieve results.
Reputation for selling with integrity. Quickly grasping new product data.
Clearly articulating business issues and solutions.
Maintaining a sales pipeline. Can influence at senior management level.
Stress management skills, Time management skills

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الفرنسية
متوسط

التدريب و الشهادات

Programme Professional Selling Skills (الشهادة)
تاريخ الدورة:
October 2010
Selling Skills Certification/ The Fundamentals and New Art of Professional Selling Skills (الشهادة)
تاريخ الدورة:
July 2011
Certificate in Secretarial Skills (الشهادة)
تاريخ الدورة:
April 2004
صالحة لغاية:
September 2004

الهوايات

  • Reading and swimming