Atika El Ghzali, Client Relations Manager

Atika El Ghzali

Client Relations Manager

Prestige Legal Consultants

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Technical System Information
Expérience
20 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 2 Mois

Client Relations Manager à Prestige Legal Consultants
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis juin 2015

Maintaining good contacts and relationships with clients.

Business Development Manager à Glary Events
  • Émirats Arabes Unis - Dubaï
  • janvier 2014 à juin 2015

Developing sales strategies and action plans.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.

Area Sales Manager à Anantara Resorts & Hotels
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2009 à janvier 2014

Developing sales strategies and action plans.
Maintaining good relationships with officials and representatives of the local business community.
Proactively being involved in trade shows and conferences to network, generate new leads and drive business.
Preparing sales proposals for clients.
Creating hotel awareness through marketing campaigns.

Sales Executive à Danat Hotels-Abu Dhabi
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2008 à novembre 2009

Creating hotel awareness through marketing campaigns.
Observing the market and identifying trends.
Look for potential new accounts with the view of generating additional business.

Guest Services à Al Qudra Holding
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2007 à novembre 2008

Being a point of contact for guests should they have any queries.
Operating switchboard and directing calls appropriately.
Dealing with and resolving customer complaints.

Guest Services & Reservation Agent à Al Raha Beach Hotel
  • Émirats Arabes Unis - Abu Dhabi
  • mai 2005 à février 2007

Being a point of contact for guests should they have any queries.
Dealing with and resolving customer complaints.
Provide information and literature about the hotel in person and via telephone.
Making all the facilities available to the customers in order to give utmost customer satisfaction
Making reservations via telephone or email or fax.
Maintained knowledge of current resort events and upon request arranged tours, transportation, restaurant reservations, and activities for guests.

Secretary à Notary Office
  • Maroc
  • janvier 2002 à janvier 2003

Performed secretarial duties: Located and attached files, Answering all incoming calls and general counter

Éducation

Diplôme, Technical System Information
  • à Al Wafaa Institute
  • juin 2003

Technical system is a runtime system on top of a computer system (host). It is a set of software elements that are installed, configured and administered as a unit.

Etudes secondaires ou équivalent, literary
  • à Ali Bin Barri
  • juin 2000

Specialties & Skills

Look Development
Business Solutions
Good Communication
Establishing priorities to meet goals and achieve results.
Reputation for selling with integrity. Quickly grasping new product data.
Clearly articulating business issues and solutions.
Maintaining a sales pipeline. Can influence at senior management level.
Stress management skills, Time management skills

Langues

Anglais
Expert
Arabe
Langue Maternelle
Français
Moyen

Formation et Diplômes

Programme Professional Selling Skills (Certificat)
Date de la formation:
October 2010
Selling Skills Certification/ The Fundamentals and New Art of Professional Selling Skills (Certificat)
Date de la formation:
July 2011
Certificate in Secretarial Skills (Certificat)
Date de la formation:
April 2004
Valide jusqu'à:
September 2004

Loisirs

  • Reading and swimming