Leasing Coordinator cum Executive
Al Jassim Group
Total years of experience :7 years, 3 Months
• Facilitates and monitors activities related to the leasing process
• Acts as the point of contact for the whole leasing process
• Generates revenue by being pro-active in closing a deal
• Tracks lease critical dates of leased properties for renewal
• Undertake property viewing with potential clients
• Processes communications/correspondence from and to landlord/third party brokers/tenants/corporate clients
• Generates leads through newspaper ads, online advertising portal, referrals
• Assists with the design of advertisements for periodicals
• Maintains and monitors traffic via online portal (Propertyfinder ad Qatarliving)
• Implementation properties leasing strategies in line with the Senior Manager direction
• Assist in annual budget planning, preparation of reports and visual presentation for quarterly business review meeting with the CEO and the committee
• Negotiation of all transactions; financial, property and facility management aspects
• Maintains a professional, yet friendly atmosphere in the leasing office and other areas where prospective clients and existing residents meet.
• Inspects models and "market ready" vacancies twice a week to ensure cleanliness
• Answers incoming phone calls and handles accordingly whether it is a prospect call, irate resident, service request, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.
• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results
• Completes all lease paperwork including related addendums, payment receipts, and tenant’s supporting documents
• Physically inspects property when on grounds
• Monitors rent payment schedule and rent arrears
• Assists in legal processes for default tenants
• Maintains and develops record for monitoring and follow up purposes
• Planning Web, email, social media and display advertising campaigns
• Maintaining our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
• Manage and maintain updates for large keyword lists
• Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
• Identify trends and insights, and optimize spend and performance based on the insights
• Consulting with these customers to determine the business needs and the best utilization the products and services offered.
• Develop and maintain relationships with existing customers through effective account management and service. Ensure their understanding of our products
• Identifies prospects by reading telephone and zip code directories and other prepared listings.
• Calls prospective customers by operating telephone equipment and automatic dialing systems
• Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations
• Keeps equipment operational by following manufacturer's instructions and established procedures.
• Secures information by completing data base backups.
• Handles complaints, settling disputes, and resolving grievances
• Persuades existing customers to purchase additional product or service
• Obtains customer information such as name, address, and payment method, and enter orders into computers while on the call
• Upselling and meet sales target and maintain quality call and customer satisfaction
• Assist the Pharmacist in front operations (dispensing, selling, cashiering and customer service) and back operations functions (stock management and other retail processes appropriate to their level)
• Serves customer on a timely manner, providing accurate, convenient, informative and personalized service following the Drug Dispensing Guidelines, Service and Selling Standards
• Answers telephone calls, providing general information, and routing other calls to appropriate party
• Rotates stock, moving older medication to the front of the shelf so it is used before expiration date (First In-First Out system)
• Stock and take inventory of prescription and over-the-counter medications
• Clean pharmacy equipment, help with the maintenance of equipment and supplies