Sales Manager
Arte Casa
Total years of experience :14 years, 5 Months
• Achieve growth and hit sales targets by successfully managing sales team.
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence.
• Dealing with Master Developers, Contractors and Consultants to enhance relationships in order to win maximum number of projects.
• Present sales, revenue and expenses reports and realistic forecasts to the management.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Managed seven branches with total of 14 personal bankers enhancing mortgage product sales in Al Ain.
• Oversaw seven branches where regular monthly meetings take place with branch managers to overcome branch difficulties in achieving business targets.
• Adapted swiftly to a regions change (Dubai to Al Ain) and created tremendous results in only six months by boosting branches’ mortgage revenues from zero to 2M each.
• Came back to the Dubai region from being selected to do so in order to focus on tie-up with mortgage broker companies and managed to tie-up with a solid number of excellent mortgage brokers.
Key Accomplishments:
• Grew a decent portfolio into a great portfolio within first six months of employment.
• Managed approximately 20M Dirham deals in third month resulting in exceeding sales goals by 4X.
• Enhanced relationship with staff to where they referred more leads that led to overachieving sales goals.
• Created an Excel solution that was used extensively by sales executives which made call times drop from 10 minutes to six minutes (40% reduction of wasted time).
Key Accomplishments:
• Achieved the top producer for two consecutive months.
• Performed market research for clients and presented results to them to demonstrate the importance of long-term investments.
• Conducted in-depth reviews of clients’ current financial positions and future goals and then advised and made recommendations on ways to best utilize their money.
• Identified opportunities and capitalized on them to cross-sell products and services to existing clients to ensure multi-product relationship and enhance the brokerage’s revenues.
Key Accomplishments:
• Highest number of issued Policies 2011 and 100% Persistency sales achievement 2011.
• Achieved highest average annual premium Income and highest number of referrals Q3 2011 and highest Contribution AP Q1, 2011.
• Established branch’s client portfolio through approaching walk-in customers, cold calling, knocking doors, social media, business cards and brochures distribution, and obtaining referral-based business.
• Coached personal bankers, offering them advice, support and the information they needed in order to contribute maximum number of leads out of walk-in customers to me in which I converted to a sale
Customer Service Desk
courses: Awards in Financial Planning 2011 Chartered Insurance Institute (CII), Bahrain