Project Manager
SJ Innovation LLC
Total years of experience :23 years, 5 Months
• Understand & analyze client requirements to design product architecture.
• Review and interpret specifications, blueprints and architectural drawings to create project bids
• Create budgets for quotations and develop proposals in response to request-for-proposals (RFP)
• Develop, maintain and foster effective relationships with clients, providing update on projects and resolving any issues/concerns promptly to ensure client satisfaction.
• Maintaining positive stakeholder relationship and make sure projects gets delivered within the deadline.
• Collaborate with Sales, Marketing, R&D, Developers and QA teams in formulating project strategies and delivering customized systems/solutions to meet client’s requirements.
• Prepare competitive quotes of various sizes for entire projects, estimating the cost of phases, resource and Services and applying prices aimed at securing a strong profit margin.
• Acting as a Scrum Master and Product Manager to make sure MVP is delivered in continuous uninterrupted Sprints.
• Managing scrum and ensuring there is a Face to Face conversation with in house and offshore teams on a daily basis.
• Making sure Product Backlog is maintained and Sprints are followed properly.
• Creating FRQ docs by attending calls with client and after understanding requirements.
• Designed & successfully implemented web & mobile applications.
• Understanding, troubleshooting & handling technical support calls on Internet, IPTV, Routers, Mails, Web - hosting & Telephone related services.
• Solution design/architecture, project planning, scoping, estimation, tracking & documentation
• Implementation of project plans within pre-set budgets and deadlines and executing it successfully in co-ordination with clients.
• Handling and managing a team of more than 10 people for solution design/development, implementation, maintenance & customer support of our CRM software.
• Actively Involved in Solution Design Phase for the clients’ requirements.
• Resolve support/operational issues in liaison with various stake holders
• Develop, implement & provide all kinds of support for business application software for clients.
• Handle testing phase of the project. Ensure all necessary data and matrix are generated / maintained.
• Implementation of Sales & Distribution Management software at HO and its depots all over India.
• Designed & developed Payroll Management System, Library management system for few clients based on their requirements.
• Developed software manuals.
• Managing information technology and computer systems with a team.
• Undertook training for corporate clients such as ICICI banks etc.
• Identifying business opportunities/prospects, researching and analyzing sales options.
• Selling products by establishing contact and developing relationships with prospects; recommending solutions.
• Received sales training at Wipro, Bangalore
February 1993 - June 1995 Marketing Executive
Computer Time, Goa
(Authorised dealer for Compaq, IBM, Canon)
• Selling products by establishing contact and developing relationships with prospects; recommending solutions.
• Received troubleshooting training at Compaq, Bangalore.
Aptech (Mumbai)
Diploma in Computer Science, Karnataka Board