IT System Technician
Petrochemical Conversion Company
مجموع سنوات الخبرة :23 years, 1 أشهر
Key Responsibilities
•Application support for multiple applications including inhouse & 3rd party applications.
•Managing Active Directory Group policy, security rights and devices access within organisation
•Office365 system administration, assigning and maintaining licenses. Authentication levels management,
•Office365 email forwarding and Distribution list maintenance etc
•Managing VMware client, Virtual servers’ maintenance.
•Managing Microsoft Dynamics AX as administrator, creating users, assigning rights, etc
•Patching and upgrading servers and applications for the organisation as per requirements and maintenance.
•Maintaining datacentre including switches routers and other equipment’s.
•Managing firewall for security threats over internet and exchange server policies.
•Managing Network connectivity for all Plants and admin buildings.
•LAN and Wireless network monitoring for continues connectivity.
•Troubleshooting connected network devices (Printers, Scanners, IP phones)
•Installing and configuring new devices as per the requirement on networks.
•Managing Avaya landline extensions and users through Avaya IP Manager software.
•Managing server’s connectivity and failover clusters of all servers.
•Resolved the production facility's PSU, PLCs issues - saving fees that would ask by manufacture's support cost.
•Completed the installation and configuration of CCTV cameras for a Production facility.
•Supported business users’ day to day queries related to the production hardware, applications and troubleshooting the issues.
•Took responsibility of weekly attendance report from Access Control System.
•Applied MS monthly patches on Windows servers running the SQL servers. Verified the operability of the dependent applications after the patches installed.
•Managing Microsoft applications and other 3rd party software licenses
Key Responsibilities
•Worked on CTS (Cheque Truncating Solutions) Project for multiple Banks (SBI, UCO, Syndicate, Corporation, OBC etc).
•Handled and maintained 4 Banks Application Process.(Syndicate, Corporation, UCO, OBC)
•Worked on Banking application on Windows Server2012 & SQL 2012.
•Maintained all Applications & Cluster services, backup of all apps & database etc.
•Installed server Applications and managed all operations for the CTS Apps (Inward, Outward, Report, Archival & CS) for each bank.
•Managed and monitored all the services used by the application for load balancing (IIS, Auto port, CHIX).
•Handled responsibility for all client side installation and implementation of CTS Scanners, CTS applications and services (Image scanner, batch affix, Auto port Client, Digital Signatures).
•Handled all the database for the banks, and managing its instances for all applications for better performance.
•Managed storage space in SAN drives for all the data from the day the banks gone live.
•Resolved all the queries of the bank IT staff regarding the compatibility of application with their CBS (Core Banking Solution) and suggested the best and efficient way through.
•Managed about 18 servers for 4 banks simultaneously and used to resolve issue remotely for all clients.
•Managed UAT (User Acceptance Testing) server for testing and implementing patches and updates before applying it to production server.
•Co-ordinated with bank officials and our seniors for upgrading the application and suggesting the best with both sides approvals.
•Provided training to the bank officials with our applications and made them friendly with application environment so they can work easily and more efficiently.
•Provided training to all bank branch officials where scanners were installed for how to use the scanner and manage it (cleaning scanner, installing cartridge etc.)
Key Responsibilities
•Worked in the new branch for Lenovo service center as assistant head till my time with this firm.
•Handled a team of engineers for AMC sites.
•Worked as
Key Responsibilities
•Installed and configured client Operating System Win XP, and Thin-client systems.
•Managed System policies and Group Policies for Secured Access of Files and Folder.
•Created and Configuring the Network Connections.
•Installed Hardware Devices (Printer, Display, TV Tuner, Web Camera, Scanner) as required.
•Windows 2003 Server Installed, configured, Administration Troubleshooting.
•Configured & Implemented sharing and connectivity of printers, network adapters, Protocols.
•Handled disk resources management function (Moving & copying File, Creating & Sharing
•Resources, File, Disk, Drive).
•Configured and managed Wi-Fi zones in working space having multiple Wi-Fi routers and access points.
•Managed a big network with about 150 users including 11 servers all for different types of applications.
•Managed a network for about 3 different locations simultaneously.
•Managed MS monthly updates of Operating System and computers using Active Directory Services.
•Configured & maintained e-mail accounts.
•Managed disks maintenance for server performance, security and disaster recovery.
•Managed all outlook related queries regarding application PST or OST and backup of emails.
•Managed Installation of Symantec Antivirus and client updates from server.
Key Responsibilities
•Planned, Managed and completed full office setup.
•Maintained official mails and internetwork sharing data, & data backup.
•Managed all system's hardware, software and data backup of office personnel.
•Installed and managed printers and scanners, and their user authorization
•Co-ordinated with the vendors and clients.
•Taught basic Hardware & networking to students.
•Maintained all the Purchase and implementation Records
Full time 3-years regular
Full time 3-years regular
Full time 3-years regular