Head of IT
PCs
Total years of experience :0 years, 0 Months
Bank0Performing the following tasks:
Management:
* Ensure standard operating procedures and project guidelines are in place
* Project scheduling and resource management
* Planning, budgeting and reporting on projects
* Meet with suppliers, conduct regular team meetings and track project progress
* Follow up on day to day tasks and work on preventive plans and measures
* Organize the team and assign tasks to each member
Technical support:
* Diagnosing and resolving problems in response to customer reported incidents;
* Researching, evaluating, and providing feedback on problematic trends and
patterns in customer support requirements;
* Installing, configuring, troubleshooting, and maintaining end users hardware
and software;
* Defining technical specifications for end users hardware such as
ZED Consulting: IT Service Company
Provided IT services for the following companies:
*
* Elie Saab - Down Town
* Golden Food - Mkalles
* Tetra Pack - Mkalles
* Abou Sleiman
courses: BTC)/American Education Center (AEC). Teaching the following materials: BP and BT classes Specialized Courses: ** Comp TIA A+, N+, Project+, Server+ ** ICDL ** Cisco: ICND1 and ICND 2 ** Microsoft (MCSA) [HYPERLINK: https://www.microsoft.com/learning/en-us/mcsa-certification.aspx] (MCSE) [HYPERLINK: https://www.microsoft.com/learning/en-us/mcse-certification.aspx] and Office