Office Manager
HJM TECH. CO
Total years of experience :14 years, 6 Months
1. Drafts letters and prepares meeting agendas and minutes of meetings as needed (Arabic and English Correspondences).
2. Maintains the safe and secure storage of all files / records / documents.
3. Processes, distributes, sets-up, and maintains the filing system for the head office and keeps the safe custody of the documents.
4. Attends to visitor and telephone calls and schedule meetings for the CEO/GENERAL MANAGER.
5. Organizes all meetings such as Board Meetings, Executive Meetings, Business Meetings and others.
6. Organize and coordinate conferences and monthly meetings.
7. Screen calls and emails and respond accordingly to support executive correspondence.
8. Processed travel expenses and reimbursements for executive team and senior management group.
9. Makes hotel reservations, travel arrangements and air ticketing for the CEO/GENERAL MANAGER and other Executives.
10. Handles mailing and dispatches to concerned departments.
11. Maintains incoming and outgoing correspondence log.
12. Monitors and updates the office registers & records.
13. Manages and maintain CEO/GENERAL MANAGER's schedule.
14. Works flexible hours across night, weekend, and holiday shifts.
CEO Office Manager
1. Built, optimized and enforced business policies to maintain consistency across industry operations.
2. Formed senior leadership team through rigorous interviews and extensive candidate research.
3. Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
4. Defined company roles and responsibilities to establish and enhance processes.
5. Developed and implemented performance improvement strategies and plans to promote continuous improvement.
6. Used coordination and planning skills to achieve results according to schedule.
1.Manage scheduling for company executive(s)
2. Answer and respond to phone calls, communicate messages and information to the executive
3. Prioritize emails and respond when necessary
1. Evolved loyal and highly satisfied customer base through proactive management of team customer service strategies.
2. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
3. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
1. Processed travel expenses and reimbursements for executive team and senior management group.
2. Organized and coordinated conferences and monthly meetings.
3. Screened calls and emails and responded accordingly to support executive correspondence.
4. Created expense reports, budgets and filing systems for management team.
5. Developed and maintained automated alert systems for important deadlines.
1. Managed relationships with distribution channel partners and determined proper sourcing methods depending on product category and discount margins. 2. Managed budget implementations, employee evaluations and contract details.
3. Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
4. Performed statistical analyses to gather data for operational and forecast team needs.
1. Met deadlines by proactively managing individual and team tasks and streamlining processes.
2. Assessed employee performance and advanced improvement plans.
3. Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
4. Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
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