Senior HR Supervisor (CIPD, CHRP)
Dubai Refreshments (Pepsi Cola)
Total years of experience :15 years, 6 Months
Responsibilities:
• Yearly budgeting/AOP for Recruitment & Employee Relations Department.
• Manpower planning and succession planning
• Taking initiatives for employee engagement and two way communication
• Responsible for the implementation of Performance management programs and recommending the action plan to fill the skill gap. Investigate the factors that are adversely affecting the performance, morale and productivity of the employees
• Handling HR Audit & medical insurance and its annual renewal
• Working with Line Managers to control and reduce employee turnover
• Implementation of recognition plans on monthly, quarterly and yearly basis.
• Managing employee relations functions, including implementation of policies, disciplinary of misdemeanors pertaining to credit policy, Fleet violations, integrity matters, accommodation rules and regulations and processing of resignations, terminations and grievances all in line with UAE Labor Law
• To inform and guide employees on the rules and regulations and procedures that need to be followed to ensure their compliance
• To counsel and advise employees on their professional & personal problems
• Managing health and life insurance of employees
• Ensure that all SAP records are accurate and updated properly
• Formulating and updating Employee Handbook and Guidebook.
• Preparing Turnover Reports, exit interview reports, monthly incident reports, HR Scorecard and quarterly business review reports.
Recruitment:
• Maintaining staff head count of the organization by recruiting, selecting and hiring employees from local market and overseas
• Managing the full recruitment cycle of DRC with total head count of 1, 050 employees with a yearly staff turnover of 13%
• Review and approve the placement of job postings in newspapers and online job portals
• Maintaining healthy relationship with multiple recruitment agencies
• Arranging overseas recruitment trip through agencies
• Saved AED 200, 000+ from recruitment budget in year 2016 through efficient sourcing and introduction of internal referencing for blue collar hiring
• Successfully conducted 5 recruitment open days (closed 90% of vacant positions)
Training & Development:
• Conducting training needs analysis with the help of line managers and arranging in house trainings and coaching programs to fulfil the skills requirements.
• Arranging external training and coaching programs for
• Conducting In-house trainings across the board.
• Responsible for conducting TNA for Shj & NE offices
• Part of the team conducting yearly PDRs & Appraisals with line managers.
Accomplishments
• Earned prestigious “Employee of the Year” award.
• Successfully conducted the investigation of DRC’s largest scam involving manipulation of several hundred thousands of Dhs where employees were using Fuel Cards for cash instead of using it to fuel up the cars.
• Key member of the team worked on Migration from “ERP to SAP”
Handling Corporate Social Responsibility Projects
Successfully handled various corporate social reasonability projects, few are as below
• Arranging a successful Blood donation campaign every year.
• Collection of Zakat Al-Fitr in Ramadan for Bait Al Khair Charity Foundation
• Successfully built a partnership with CDA (Community Development Association) to provide employment opportunities to Special Needs People
• Handling recruitment process such as Identify and advertise vacancies
• Writing ads and posting open positions
• Managing the response and Short-listing, liaising with candidates
• Arrange and Conducting interviews with Line manager, Drafting offer letters
• Brief orientation and arranging training sessions after selection
• Maintains and update manpower plan and prepare monthly and weekly reports
• Assist HR Manager in developing JDs
• Completing Absconders, Resignations and Termination formalities
• Processing leave Applications, (Annual, Emergency, maternity and sick leave etc), ticket arrangements
• Preparation of monthly HR and MIS Reports
• Grounding salary structure with the coordination of finance dept, mapping it to ERP for payroll generation & keeping check for changes needed
• Managing Employees Files/Passports tracking system, visa & labor card renewal formalities, taking care of employee welfare issues
• Seeing HR Issues like Increments, Promotions, NOCs, disciplinary actions
Recruitment and Orientation
• Recruited 30 receptionists, 10 office boys & 2 Admin Assistants
• Coordination between PRO and Operations department regarding Recruitment
• Managing visa processing system of the company, visa application submission and arrangements of medical test for new joiners
• Liaising with the Training dept and organizing training programs for the new arrivals
Key Accomplishments
• Successfully recruited more than 1000 employees in 2009/10 under group visa for different categories, given orientation and basic training successfully
• Successful integration of WPS with Labor department databases
• Created enhancements to “Employee of the month” program adding to the prestige of being selected
Equivalent to MBA Executive) Offered by Common Wealth of Learning Canada, AIOU Pak
Equivalent to MBA Executive) Offered by Common Wealth of Learning Canada, AIOU Pak
Education