Awais Khan

Handling complete import operations from order placement to final delivery. Applying for Product Certificates of
Conformity (PCoC) and Shipment Certificates through the SABER platform. Registering specialized CST devices in
SABER and uploading serial numbers in the Mutasil system. Negotiating with customs brokers to ensure smooth and
cost-efficient shipment clearance. Arranging international shipments and coordinating with freight forwarders.
Managing inventory levels and monitoring stock movement.

• Led and mentored a team of 20 members, ensuring high performance and continuous development.
• Set clear goals and targets, driving team efficiency and consistent results.
• Managed daily operations to ensure smooth workflow and on-time task completion.
• Addressed client queries quickly, ensuring satisfaction and fostering strong relationships.
• Streamlined processes to boost team efficiency and improve service delivery.

• Resolved client queries promptly, ensuring satisfaction and timely solutions.
• Built strong client relationships through exceptional service and quick issue resolution.

• Handled client interactions and managed day-to-day operations.
• Addressing both routine and special requests to ensure smooth workflow and customer satisfaction.