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Awais Shah, Assistant Manager Planning and Operations

Awais Shah

Assistant Manager Planning and Operations·Telenor Pakistan (Telecom)

United Arab Emirates

Bachelor's degree, Bachelor of Commerce

Work experience

Total years of experience: 13 years, 3 months

Assistant Manager Planning and Operations

September 2021 - Present

Telenor Pakistan (Telecom)

Islamabad, Pakistan

September 2021 - Present

Mobile Wallet: Spearheaded daily reporting, consistently surpassing monthly targets.
Drove Level 1 accounts penetration to 100%, exceeding industry benchmarks.
Apollo - Digital Platform for Retailers: Architected a 79% migration of retail base to the digital channel, propelling a 45% lift in Financial MAUs per month.
HSSE Compliance: Maintained an impeccable 100% compliance record across Helmets, Licenses, and Safety for the past 26 months and running.
FS Throughput: Boosted FS Throughput by 82% in a single month, maximizing retailer participation and driving business growth.
Orchestrated a dynamic expansion of FS activity, propelling monthly Throughput from 3.4Mn to 6.3Mn.
D2R - Direct to Retailer: Pioneered a D2R revolution, empowering retailers to take ownership, surging TP from 23% to 70% via direct transactions.
Transformed the distribution landscape, championing D2R to empower retailers and unlock 70% of TP through this efficient channel.
FS & GSM Credit: Demonstrated financial acumen, optimizing credit utilization and maintaining an immaculate track record of responsible management.
Franchise Onboarding/Termination: Set a new standard for franchise onboarding, establishing a regional record by completing a comprehensive process with seamless financial integration within 3 days.
Streamlined franchise onboarding and termination processes, achieving optimal efficiency and record turnaround times.
Channel Operations: Orchestrated channel operations for Retail and Franchise locations, ensuring synchronized alignment with company goals and maximizing efficiency.
Demonstrated a relentless commitment to professional development, continually absorbing and applying industry trends and best practices to enhance skills and optimize organizational effectiveness.

Company industry:
Telecommunications

Manager National Trade Marketing & Liquidity

January 2018 - January 2021

Easypaisa - Ali Pay – Telenor Microfinance Bank

Islamabad, Pakistan

January 2018 - January 2021

(Financial Services).
Manager National Trade Marketing & Liquidity 2018 - 2021
Trade Budget: Managed and monitored the National Trade Marketing Budget for Branch and Branchless Banking, optimizing resource allocation through end-to-end PO generation, execution, and performance tracking. Trade Activities: Conceptualized and executed high-impact stall activities at trade conventions, driving retail channel engagement and boosting product visibility at retail outlets through targeted use of posters, TLs, flyers, and danglers. FS Liquidity Custodian: Safeguarded National FS Liquidity Management and its operations,

Company industry:
Financial Services

ADC Analyst

July 2016 - August 2018

Khushhali Microfinance Bank

Islamabad, Pakistan

July 2016 - August 2018

UBP Bills Project: Identified and addressed the gap in UBP collection accessibility by pioneering low-cost, highly efective UBP solutions for the bank. Debit Card Sales: Propelled branch-wide debit card sales revenue growth through strategic training programs and workshops. Branchless Banking: Empowered customers facing loan repayment limitations by implementing alternative solutions via Easypaisa, JazzCash, and UBL Omni financial services. Call Center & ATM Services: Ensured seamless customer service through eficient call center operations and reliable ATM network management. Project planner for Digital Financial Services: Orchestrated the planning and execution of digital financial services projects, driving innovation and enhancing customer access.

Company industry:
Banking

Tele Sales Consultant

August 2012 - July 2016

Standard Chartered Bank.

Islamabad, Pakistan

August 2012 - July 2016

• Customer Services
Credit Card Sales
• Personal Loan Sales
• Answered questions about company offerings with knowledgeable responses about products.
• Completed daily cold calling and outreach to build sales pipeline.

Company industry:
Banking

Education

Punjab University

July 2024

July 2024

Bachelor's degree, Bachelor of Commerce

Pakistan

Peer Mir Ali Shah University of Arid Agriculture

April 2024

April 2024

Master's degree, Banking And Finance

Pakistan

Skills

SQL
Beginner
SQL
Beginner
Reporting
Expert
Reporting
Expert
Stake Holder Management
Expert
Stake Holder Management
Expert
Data Analytics
Expert
Data Analytics
Expert
Operations Management
Expert
Operations Management
Expert
Business Acumen
Expert
Business Acumen
Expert
Customer Services
Expert
Customer Services
Expert