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Ainur  Rakhym , Administrator

Ainur Rakhym

Administrator·TEPTH

United Arab Emirates

Bachelor's degree, Linguistics

Work experience

Total years of experience: 12 years, 1 months

Administrator

February 2023 - March 2026

TEPTH

Dubai, United Arab Emirates

February 2023 - March 2026

• Managed front-desk operations, answered and directed calls, welcomed visitors, and resolved inquiries with professional
customer service.
• Maintained executive calendars and prioritized appointments to support senior leadership effectively and assisted with
recruitment process.
• Proactively managed office supplies and vendor relationships to ensure uninterrupted daily operations.
• Handled candidate interactions and enrollment processes, maintaining accurate records and clear communications.
• Implemented standardized exam invigilation and administration procedures to ensure regulatory compliance and reduce
errors during test sessions.
• Coordinated scheduling for examinations and candidate registrations, managing high-volume sessions and minimizing
scheduling conflicts.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Administrator, Supervisor

October 2017 - March 2022

ESP Foundation

Ulan Bator, Mongolia

October 2017 - March 2022

• Assisted candidates with registration, inquiries, and exam procedures, ensuring a professional candidate experience.
• Coordinated IELTS exam schedules and logistics, managing venue setup and exam materials.
• Supported recruitment by screening applicants, organizing interviews, and onboarding new hires.
• Managed administrative tasks for foreign employees, including visa renewals and compliance documentation.
• Supervised daily administrative operations to maintain workflow consistency and regulatory compliance.

Company industry:
Training & Education Center
Job role:
Administration

Tour Operator, Tour Guide

May 2013 - October 2017

Oasis Discovery LLC

Ulan Bator, Mongolia

May 2013 - October 2017

• Welcomed guests and delivered engaging, informative tour commentary to enhance visitor experience.
• Designed and managed integrated holiday packages (travel, accommodation, services) to improve customer satisfaction and increase bookings.
• Collaborated with travel consultants and agencies to develop competitive travel packages and promotions.
• Ensured guest safety and comfort throughout tours while maintaining high service standards.

Company industry:
Training & Education Center
Job role:
Customer Service and Call Center

Education

University of Humanities

June 2013

June 2013

Bachelor's degree, Linguistics

Mongolia

University of Humanities

June 2011

June 2011

Bachelor's degree, Business Administration

Mongolia

Skills

communication

Intermediate

TALENT MANAGEMENT

Intermediate

MICROSOFT OFFICE

Intermediate

OPERATIONS

Intermediate

STREAMLINING

Intermediate

EMPLOYEE SATISFACTION

Intermediate

BUSINESS ADMINISTRATION

Intermediate

SUPERVISION

Intermediate

MANAGEMENT

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

APPLICATION FRAMEWORKS

Intermediate

teamwork

Intermediate

time management

Intermediate

quick learner

Intermediate

language skill

Intermediate

computer skill

Intermediate

Customer Service

Expert

Administration

Expert

Receptionist

Intermediate

Secretarial

Intermediate

Microsoft Word

Intermediate

English

Intermediate

Tour Operators

Intermediate

Tourism

Intermediate

Marketing

Intermediate

Sales

Intermediate

Accounting

Beginner

Front Office

Expert

Microsoft Excel

Intermediate

Recruitment

Beginner

CLERICAL WORKS

Intermediate

COMMUNICATIONS

Intermediate

SCHEDULING

Intermediate

TALENT ACQUISITION

Intermediate

Training

Intermediate

HR Management

Beginner

Admissions

Intermediate

Education

Expert

REGULATORY COMPLIANCE

Intermediate

COMPLIANCE REQUIREMENTS

Intermediate

LEADERSHIP

Intermediate

OFFICE MANAGEMENT

Intermediate

WORKFLOW MANAGEMENT

Intermediate

Minutes

Intermediate

Customer Support

Intermediate

Travel

Intermediate

Hotel Reservations

Intermediate

Languages

English

Intermediate

Turkish

Expert

Russian

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Tour Guide
Tourist Information Center
May 2014
Certified Administrator
TEPTH Dubai
Mar 2023
CHRP/CHRM Certification
Mentorus, Dubai
May 2026
Accountant
Magic Choice
Oct 2020

Hobbies and interests

learning new things
baking
Cooking
Listening To Music
Table Tennis
Basketball
Reading