آية عبد الرحمن, Telesales

آية عبد الرحمن

Telesales

Win Win

البلد
مصر - القاهرة
التعليم
بكالوريوس, Faculty of Law
الخبرات
1 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 0 أشهر

Telesales في Win Win
  • يناير 2016 إلى ديسمبر 2016

• Selling a range of products and services, to both new and existing clients.
• Working on high quality appointment setting campaigns.
• Making B2B outbound telesales calls.
• Conveying technical information to customers.
• Closing sales and making plans to gain repeat business.
• Attending tradeshows & industry events. Performing administrative duties.
• Using the latest sales software.
• Booking appointments for sales representatives to visit potential customers.
• Using Word & Excel to write reports and create invoices.
• Communicating with customers over the phone.
• Making outbound calls to prospective businesses and gathering information.
• Booking appointments for sales teams and making notes of dates for follow up calls.
• Logging all phone calls and updating customer records with comments.
• Making calls to a large volume of cold, warm and hot leads on a daily basis.
• Able to build a strong awareness of competitors within the market.
• Identifying areas in the market where you are able to develop new business.
• Qualifying new leads in a team environment.
• Basic computer skills such as Outlook, MS Office and knowledge of specialist telesales software.
• Identifying customer needs and resolving customer queries.
• Exceeding customer expectations through exceptional customer service.

Telesales في Win Win
  • يناير 2016 إلى ديسمبر 2016

• Selling a range of products and services, to both new and existing clients.
• Working on high quality appointment setting campaigns.
• Making B2B outbound telesales calls.
• Conveying technical information to customers.
• Closing sales and making plans to gain repeat business.
• Attending tradeshows & industry events. Performing administrative duties.
• Using the latest sales software.
• Booking appointments for sales representatives to visit potential customers.
• Using Word & Excel to write reports and create invoices.
• Communicating with customers over the phone.
• Making outbound calls to prospective businesses and gathering information.
• Booking appointments for sales teams and making notes of dates for follow up calls.
• Logging all phone calls and updating customer records with comments.
• Making calls to a large volume of cold, warm and hot leads on a daily basis.
• Able to build a strong awareness of competitors within the market.
• Identifying areas in the market where you are able to develop new business.
• Qualifying new leads in a team environment.
• Basic computer skills such as Outlook, MS Office and knowledge of specialist telesales software.
• Identifying customer needs and resolving customer queries.
• Exceeding customer expectations through exceptional customer service.

الخلفية التعليمية

بكالوريوس, Faculty of Law
  • في Al Maaref Private Language School
  • يونيو 2011

Specialties & Skills

MS Office tools
Amadeus
Galileo
Communication Skills
GDS Systems
troubleshooting
Team Player
Customer Service
Communication Skills

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

التدريب و الشهادات

Amadeus Advanced Course (الشهادة)
تاريخ الدورة:
March 2017
Galileo Professional & Document Production Course (الشهادة)
تاريخ الدورة:
January 2017
sabre air conversion (الشهادة)
تاريخ الدورة:
February 2017
Hotel Reservation Course (الشهادة)
تاريخ الدورة:
March 2017

الهوايات

  • Reading
    Reading, running, drawing, learning new stuffs, making new friendships, and discovering things