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aya mandhour, Receptionist

aya mandhour

Receptionist·Qatar Foundation

Qatar

Bachelor's degree, IT

Work experience

Total years of experience: 6 years, 6 months

Receptionist

January 2023 - Present

Qatar Foundation

Ar Rayyan, Qatar Hybrid

January 2023 - Present

• Provide answers to visitors inquiries about the company, its
products or services.
• Direct visitors and clients/customers to their desired destinations in
the premise.
• Answer incoming calls on multi-line telephones.
• Where necessary, inform relevant staff of visitors arrivals and/or
cancellations of appointments.

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Customer Service

January 2022 - Present

Muither Health Center and Rehan Beauty Center

Doha, Qatar Hybrid

January 2022 - Present

accurately.

Company industry:
Medical & Healthcare Equipment
Job role:
Customer Service and Call Center

Secretary

January 2023 - January 2025

European security services company Qatar

Doha, Qatar Hybrid

January 2023 - January 2025

• Scheduling meetings
• Supervising staff and new employees.

Company industry:
Security & Fire Systems
Job role:
Secretarial

Customer Service

January 2020 - January 2022

Al Emadi Medical Complex

Ar Rayyan, Qatar Hybrid

January 2020 - January 2022

• Receiving and assisting patients professionally, handling inquiries,
appointments, and follow-ups.
• Coordinating with medical staff to ensure smooth service delivery
and high patient satisfaction.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

FAWZI AL AQEL INSTITURE

January 2017

January 2017

Bachelor's degree, IT

Tunisia

IBN MANDHOUR INSTITURE

January 2016

January 2016

Bachelor's degree, Translation And Literary Studies

Tunisia

Skills

ACCOUNTING

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER LITERACY

Intermediate

CRITICAL THINKING

Intermediate

MICROSOFT OFFICE

Intermediate

MULTITASKING

Intermediate

OFFICE MANAGEMENT

Intermediate

PRIORITIZATION

Intermediate

RELIABILITY

Intermediate

Languages

English

Expert

French

Native Speaker

Arabic

Native Speaker