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Aya Araby, Senior Trainer

Aya Araby

Senior Trainer·Banque du Caire

Egypt

Bachelor's degree, تجارة خارجيه

Work experience

Total years of experience: 6 years, 8 months

Senior Trainer

December 2022 - Present

Banque du Caire

Cairo, Egypt

December 2022 - Present

Senior trainer in contact center department

Company industry:
Banking
Job role:
Banking

Customer service representative

October 2019 - December 2022

Banque du caire

Cairo, Egypt

October 2019 - December 2022

Company industry:
Banking
Job role:
Banking

Education

جامعة حلوان

May 2018

May 2018

Bachelor's degree, تجارة خارجيه

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

Social Media
Expert
Social Media
Expert
Auditing
Expert
Auditing
Expert
Administrative
Expert
Administrative
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
PUBLIC SPEAKING
Expert
PUBLIC SPEAKING
Expert
ARABIC
Expert
ARABIC
Expert
Good communication skills
Expert
Good communication skills
Expert
Can work in teamwork
Expert
Can work in teamwork
Expert
Ability to learn new tasks quickly
Expert
Ability to learn new tasks quickly
Expert
Work under stress
Expert
Work under stress
Expert
ENGLISH
Expert
ENGLISH
Expert
CRM
Expert
CRM
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
Presentation
Expert
Presentation
Expert
Social Media
Expert
Social Media
Expert
Auditing
Expert
Auditing
Expert
Administrative
Expert
Administrative
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
TOT
The training hub ( Banque du Caire)
May 2025
Show credentials

Training
Trinee
Ministry of Industry and Trade
Aug 2017
Trinee
Egyptian Arab Land Bank
Aug 2016
Microsoft office
Microsoft
Aug 2016
Principle of banking.
Egyptian Banking Institute
Jan 2018

Hobbies

  • الرسم- التصميم-الابداع-التصوير-القراءة-الاقتصاد