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Ayesha  Hosamani, admin customer service

Ayesha Hosamani

admin customer service·mass allied freighters llc

United Arab Emirates

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 3 years, 11 months

admin customer service

March 2025 - Present

mass allied freighters llc

Dubai, United Arab Emirates

March 2025 - Present

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Customer Service & Documentation Executive

March 2025 - Present

Mass Allied Freighters LLC,

Dubai, United Arab Emirates

March 2025 - Present

 Handled customer queries, service updates, and
 Prepared DO, fumigation, Phyto, and COO documents.
 Generated quotations and shared pricing with clients.
 Coordinated with internal teams to ensure smooth
operations. up timely
approvals.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Warehouse Admin

April 2024 - February 2025

Mohebi Logistics,

Dubai, United Arab Emirates

April 2024 - February 2025

timely stock movement.
 Tracked damaged goods and maintained documentation
for audits.
 Generated warehouse performance reports and ensured
compliance with safety protocols.
 Supported warehouse organization, responded to client
queries, and trained new staff on admin and WMS
processes.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Admin/HR Assistant

October 2023 - March 2024

Libra Constructions and Consultancy,

Goa Velha, India

October 2023 - March 2024

 Maintained employee records and organized
administrative documents.
 Scheduled meetings, managed internal communication,
and supported payroll tasks.

Company industry:
Construction & Building
Job role:
Administration

Montessori Teacher

June 2022 - August 2023

Little Flowers Kidzee,

Goa Velha, India

June 2022 - August 2023

 Conducted early childhood lessons focused on academic
and social development.
 Monitored student progress and adapted teaching
methods accordingly.
 Organized seasonal camps and creative activities
 Maintained strong collaboration with parents and school
staff to ensure a positive learning environment.

Company industry:
Training & Education Center
Job role:
Teaching and Academics

Education

goa university

March 2023

March 2023

Bachelor's degree, Administration And Business Administration

India

GPA (percentage): 89%

GPA (percentage): 89%

GOA UNIVERSITY

January 2022

January 2022

Bachelor's degree, Business Administration

India

goa university

January 2022

January 2022

Bachelor's degree, Business Administration

India

Skills

Customer Care
Expert
Customer Care
Expert
Communications
Expert
Communications
Expert
Customer Focus
Expert
Customer Focus
Expert
Administration
Expert
Administration
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
WMS HYDROLOGY SOFTWARE
Intermediate
WMS HYDROLOGY SOFTWARE
Intermediate
Data Entry
Expert
Data Entry
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Management
Expert
Management
Expert

Languages

English
Expert
Hindi
Native Speaker
Urdu
Intermediate