Ayla Tawakkol, Senior Technology Sales Manager

Ayla Tawakkol

Senior Technology Sales Manager

Bayzat

Location
United Arab Emirates - Dubai
Education
Master's degree, Business Administration
Experience
13 years, 7 Months

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Work Experience

Total years of experience :13 years, 7 Months

Senior Technology Sales Manager at Bayzat
  • United Arab Emirates - Dubai
  • My current job since November 2017

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SME Account Manager at GulfTalent
  • United Arab Emirates - Dubai
  • July 2015 to November 2017

• Building and maintaining strong relationships with existing and dormant clients
• Attracting new business through effective sales methods
• Effectively managing clients through customer service, consultation and a solution-oriented sales approach
• Targeting HR Directors, and Managers to understand their recruiting processes, business structures, and decision-making processes by asking open-ended questions
• Preparing and negotiating contracts with key decision makers
• Up-selling and cross-selling online business services and advising clients to maximize on any potential opportunities such as the usage of CV Search, Job Postings, or Advertising Solutions
• Meeting quarterly sales targets
• Conducting training and development sessions for all users on client accounts to achieve high customer satisfaction

Account Manager at Atlas Oil Corporation, Taylor, Michigan
  • United States
  • January 2014 to November 2014

Atlas Oil is a premier national fuel supply, logistics, and services company delivering comprehensive solutions to customers throughout the distribution lifecycle, to retail gas stations, and commercial end users nation wide.
Maintained and expanded relationships with all customers belonging to assigned commercial sales representatives and business units.
Served as a conduit to the sales team for following up on all customer inquiries to ensure prompt, and precise results, while managing a continuous flow of potential leads.
Performed weekly and monthly reporting to support customer profitability reviews, sales production and performance.
Introduced an efficient Asset Tracking Program to ensure Atlas was maximizing usage of tanks, and coordinating tank and equipment deployments in an effective manner.
Assisted Sales Operations to maximize margin and logistic opportunities, and to ensure sales activities operate efficiently and smoothly.
Maintained and managed all emergency service manuals and third party network relationships.
Accountable for all commercial and government bid summaries and submission.
Worked closely with all AOC departments to serve as an industry specialist on projects deemed important to sales, sales operations and customer service, that ultimately enhance the customer experience.

Account Manager at AVFUEL CORPORATION
  • United States
  • January 2010 to October 2013

Contract Fuel
Avfuel Corporation is the nation’s leading independent supplier of aviation fuels and services.
Accountable for new client account setup and creation, collecting, completing and processing all batched sales for the fueling agents and customers.
Developed positive ongoing relationships with clients by collaborating with customers and fueling agents to identify and resolve any disputes in a timely manner.
Managed all aspects of accounts payable including the creation of daily invoices for Avfuel impacting thousands of customers with an average total of 3 million dollars in sales.
Managed and maintain all accounts for Avplan Trip Support and Avfuel Limited, accounting for 4 million dollars in sales combined.
Accountable for balancing all customer accounts for the payables department while efficiently correcting any accounting discrepancies and ensuring customer and agent satisfaction.
Worked closely with the various departments to ensure the accurate execution of domestic sales and account activity leading to over 7 million dollars YTD.
Delivered regular sales and account reports to management that accurately capture all billing activity.
Provided recommendations on key opportunities with vital accounts to support future sales.
Supported the rollout of a new billing system by volunteering to lead user-acceptance testing prior to company wide roll out, ensuring a successful deployment of system enhancements.

Education

Master's degree, Business Administration
  • at Eastern Michigan University
  • April 2011

, Ypsilanti, MI

Bachelor's degree, Business Administration
  • at Eastern Michigan University
  • April 2009

International Business and Marketing

Specialties & Skills

ACCOUNT MANAGEMENT
ACCOUNTANCY
ACCOUNTS PAYABLE
ADOBE PREMIERE
ANALYTICAL SKILLS
BILLING
BILLING SYSTEMS
CUSTOMER RELATIONS
PAYABLES

Languages

Arabic
Expert
English
Expert