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Ayman Ahmed, Academic Quality Officer

Ayman Ahmed

Academic Quality Officer·Impact Services International (Impact Services International )

Egypt

Bachelor's degree, Business and Quality Management

Work experience

Total years of experience: 1 years, 9 months

Academic Quality Officer

January 2024 - January 2025

Impact Services International (Impact Services International )

Dubai, United Arab Emirates

January 2024 - January 2025

Coordinated assessment activities and managed the assessments
according to criteria to ensure the accuracy ofassessment reports.
prepared proposals, presentations, and performance reports to support
quality assurance team
Participated in the development ofassessment criteria through language
testing and assessment design course.

Company industry:
Administration Support Services

Trainee – Quality Auditing

July 2022 - December 2022

Institutional Effectiveness Department, University ofSharjah

Sharjah, United Arab Emirates

July 2022 - December 2022

Participated in internal quality auditing processes to evaluate
institutional compliance with set standards.
Assisted in preparing audit reports and documenting findings for senior
management.

Company industry:
Administration Support Services

Trainee – Customer Service

January 2021 - January 2021

NewAcademy School

Dubai, United Arab Emirates

January 2021 - January 2021

Supported front-desk operations including handling inquiries,
complaints, and student services.
Assisted in maintaining accurate student records and administrative
documentation.

Company industry:
Administration Support Services

Supervisor

January 2017 - January 2017

Al-BahrAl-Andalusi Contracting

Dubai, United Arab Emirates

January 2017 - January 2017

Supervised dailysite operations ensuring compliance with safety and
qualitystandards.
Coordinated workforce schedules, monitored productivity, and reported
progress to management.

Company industry:
Administration Support Services

Education

Hamdan Bin Mohammed Smart University

January 2022

January 2022

Bachelor's degree, Business and Quality Management

United Arab Emirates

Dubai Academic City

January 2022

January 2022

Bachelor's degree, Business and Quality management

United Arab Emirates

Skills

INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
FILE ORGANIZATION
Expert
FILE ORGANIZATION
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Certified in teaching Arabic as Foreign language
Presenter
Communication Skills
6 Factors ofSuccess
Introduction to Learning Disabilities
QualityAuditor/ Lead Auditor (QALA) ISO 9001, Certified Attendee Time & Stress Management
IELTS Academic – Band 7
Certified Life Coach
Wisdom Coaching School
Jun 2026

Hobbies and interests

Football
Photography
Reading
Karate
Horse Riding
Writer