Consumer Activation Executive
Gulf Taleed Commercial Services Company
Total years of experience :5 years, 9 Months
• Responsible for consumer engagement and ensuring a great performance for the consumer program.
• Contracting points of sale outlets key accounts, modern trade & convenient stores.
• Create trade offers & consumer up-sale programs to ensure monthly sales targets.
• Assure retailers maintain product availability, visibility and display units by enrolling them in digital trade activation programs, loyalty programs, and engagement programs.
• Supported the implementation of the trade strategy, including audit of promotional activities, stock availability and visibility, scope of work planning and agency management.
• In charge of daily responsible for creating a coverage, route plans & feedback.
• Recording monitor activity reports for agent, and team workers of market visit.
• Hiring & training promoters for the company.
• Weekly meetings with sales to present the consumer engagement activities.
• Kept tracking of all revenues and expenses of the company.
• Entering financial data into the company’s computer system.
• Participated in the company’s budgeting process.
• Maintained all record of the receipts of the supplies purchased by the company.
• Prepared weekly reports of the financial department’s performance.
• Screened customer complaints and provided satisfactory resolutions to every customer.
• Resolved issues related to delivery delays and provided preventive actions to avoid reoccurrence.
• Increased the office's productivity by keeping an effective organizational system.
• Evaluated suggestions provided by the team to improve customer service.
and minor in Management